Question about Palm Tungsten E Handheld

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Tungsten E - HotSync with Outlook 2003

Primary Computer - Home Computer w/ Office XP (Outlook 2000) Secondary Computer - Work Computer w Office 2003 (Outlook 2003) Can sync outlook calender and contacts properly with primary computer. Cannot sync either with secondary computer. Primary user name set as primary and secondary user name set as secondary in palm "user" list. Work Computer: Installed palm SW - no workie. Downloaded and installed conduit updates v1.01 and v1.02 successively. No luck. Palm conduit options under "custom" menu on sync manager are not editable - do not get "settings" button that allows the direction of data (as appears with OL2K) before or after updates. Unistalled and reinstalled palm SW and updates. No luck. Soft started. No luck. Hard Started. No luck. Unistalled and reinstalled palm SW and updates. No luck. Sync Manager is on and no errors are produced during sync. Calendar and contact info are passed to the computer and put in "palm desktop" SW instead of outlook. HotSync configuration proper (cable/cradle). Basically, I've tried everything palm or I could suggest and no luck. Has anyone else encountered this set of circumstances??? Suggestions / answers appreciated!

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Re: Tungsten E - HotSync with Outlook 2003

Don't skip the initial HotSync for secondary computer! Alright, I figured this one out on my own and figured I'd post what I'd learned so that others don't have to endure the teeth mashing, hair pulling, snarling frustration. (self induced as it may be) My experiences have taught me to not always trust a cookie cutter installation wizard...especially for custom app installations (ie: primary = home, secondary=work, total sync, no priority). So, I did not perform the initial sync during installation of the palm software fearing that the new installation would NOT recognize that the work computer was a secondary machine and resultantly wipe out the old palm data from the primary machine. Turns out, as I saw in many other unrelated posts, that it's difficult (if not impossible) to specify conduit direction to outlook 2003 outside of the initial sync (this prompted me to specifically look for conduit direction during install). So, this wizard is one I should have trusted...by mistake...because of weak program design. By the way...once I specified sync with outlook during the initial sync, EVERYTHING works fine despite not having installed the two "imperative" conduit updates (they were uninstalled after several previous failed attempts at this). Hope this helps

Posted on Sep 12, 2005

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Hot sync error 8001 with MS outlook


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Which is only one of the reasons I don't use Outlook at home. Palm Desktop can remove the errors created by Outlook, but Outlook can't.

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This is what I did to fix that error:

Hard-reset your Palm to erase all data (that usually involves pushing the small "reset" button on the back, then pressing the "power on" button until the device boots, and then pressing "up" to confirm the hard-reset)


After that, sync your palm. The sync software will ask if you want to use your existing profile or create a new one. Create a new one. Then the program will offer to sync your Outlook profile with your Palm. Click on "ok", and a message asking you to accept to sync your Outlook data with more than one profile will pop-up. Click on OK, again... and that's it!

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