Question about Palm Tungsten E Handheld

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Tungsten E - HotSync with Outlook 2003

Primary Computer - Home Computer w/ Office XP (Outlook 2000) Secondary Computer - Work Computer w Office 2003 (Outlook 2003) Can sync outlook calender and contacts properly with primary computer. Cannot sync either with secondary computer. Primary user name set as primary and secondary user name set as secondary in palm "user" list. Work Computer: Installed palm SW - no workie. Downloaded and installed conduit updates v1.01 and v1.02 successively. No luck. Palm conduit options under "custom" menu on sync manager are not editable - do not get "settings" button that allows the direction of data (as appears with OL2K) before or after updates. Unistalled and reinstalled palm SW and updates. No luck. Soft started. No luck. Hard Started. No luck. Unistalled and reinstalled palm SW and updates. No luck. Sync Manager is on and no errors are produced during sync. Calendar and contact info are passed to the computer and put in "palm desktop" SW instead of outlook. HotSync configuration proper (cable/cradle). Basically, I've tried everything palm or I could suggest and no luck. Has anyone else encountered this set of circumstances??? Suggestions / answers appreciated!

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Don't skip the initial HotSync for secondary computer! Alright, I figured this one out on my own and figured I'd post what I'd learned so that others don't have to endure the teeth mashing, hair pulling, snarling frustration. (self induced as it may be) My experiences have taught me to not always trust a cookie cutter installation wizard...especially for custom app installations (ie: primary = home, secondary=work, total sync, no priority). So, I did not perform the initial sync during installation of the palm software fearing that the new installation would NOT recognize that the work computer was a secondary machine and resultantly wipe out the old palm data from the primary machine. Turns out, as I saw in many other unrelated posts, that it's difficult (if not impossible) to specify conduit direction to outlook 2003 outside of the initial sync (this prompted me to specifically look for conduit direction during install). So, this wizard is one I should have trusted...by mistake...because of weak program design. By the way...once I specified sync with outlook during the initial sync, EVERYTHING works fine despite not having installed the two "imperative" conduit updates (they were uninstalled after several previous failed attempts at this). Hope this helps

Posted on Sep 12, 2005

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Logged on and my email icon was missing as well as other icons. tried to start outlook and the message is simply cannot start outlook. cannot make google my home page as dell4me contiues to override any...


This issue may occur if you deploy Outlook 2003 with the Microsoft Office 2003 Custom Installation Wizard and specify a personal folder (.pst) file in the Windows Installer transform (MST file) by using the Default location for PST files path option. The problem occurs because you specify a file name instead of a folder path.

To resolve this issue for future installations of Office, use the Custom Installation Wizard to edit the MST file. To do this, follow these steps:
  1. On the Change Office User Settings page (page 10 of 24), expand Microsoft Outlook 2003, expand Miscellaneous, and then click PST Settings.
  2. In the right pane, double-click Default location for PST files, and then type the path that you want in the Default location for PST files box. For example, type %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\.
  3. Click OK, and then follow the steps to complete the wizard. When you have corrected the MST file, deploy Office by using the correct MST file.
To resolve this issue for an existing installation of Outlook that is experiencing this problem, specify the .pst file by using the Mail icon in Control Panel.

Or If you are receiving and Err like
Error message when you start Outlook: "Unable to open the Outlook window," "No profile has been created," or "The list of Profiles cannot be loaded"Follow the step's below:This issue may occur on a computer that is running Windows XP if the Outlook.exe file was configured to open with the Windows program compatibility mode setting. When you set compatibility for Outlook to Windows 95 or to Windows 98/Windows Millennium Edition, Outlook displays this error message. This is because the location of the Outlook Profile information in the registry differs on a Windows XP-based computer.

To resolve this issue, follow these steps:
  1. Locate Outlook.exe.

    Outlook.exe is typically located in one of the following folders, depending on the version of Outlook that you are running:
    • Microsoft Office Outlook 2010 C:\Program Files\Microsoft Office\Office14
    • Microsoft Office Outlook 2007 C:\Program Files\Microsoft Office\Office12
    • Microsoft Office Outlook 2003 C:\Program Files\Microsoft Office\Office 11
    • Microsoft Outlook 2002 C:\Program Files\Microsoft Office\Office 10
    • Microsoft Outlook 2000 C:\Program Files\Microsoft Office\Office 9
  2. Right-click Outlook.exe, and then click Properties.
  3. On the Compatibility tab, click to clear the Run this program in compatibility mode for check box.
  4. Click OK.
  5. Try to start Outlook. If you receive error message again, use Method 2.
Regard's
Pcs365.8

Jun 16, 2010 | Microsoft Windows XP Home Edition

1 Answer

I cannot sync my Palm Tungsten E with MS Outlook.


  1. Step 1 Install the Palm Tungsten software. This software is required in order to sync Palm Tungsten with Outlook Express. To install the software, place the CD-ROM in your PC and follow the on screen instructions.
  2. Step 2 Use the HotSync cable included with your Palm to plug into the USB port of your PC. You will then plug the other end of the cable into your Palm Tungsten.
  3. Step 3 Open the HotSync Manager program on your PC through the "Start" menu or clicking on the icon. You can manage the different programs available for synchronization through this program. Select Microsoft Outlook as one of the applications that you want synched onto your Palm Tungsten.
  4. Step 4 Turn on the Palm Tungsten. You will see a star icon on the menu of your PDA. Tap this star with your stylus to start syncing Microsoft Outlook Express. A dialog box will appear on your PC during the process to know the progress of the synchronization.
  5. Step 5 Unplug the cable from your PC and Palm Tungsten once the sync is completed. As the Palm resets, you will now notice that Microsoft Outlook Express is available on the PDA.

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Hotsync with two computers


I just posted a similar kind of problem. With my old M105, this worked fine - Outlook on my work computer, Palm Desktop on my home computer. When I upgraded to Zire 31, I saw that message about 2 computers once during the past week, but never again. I was thinking about using the Install CD again on my work computer to see if there is an option for synching between 2 computers. (synching to 2 different computers seems to be the most reliable backup for one bad synch)

Sep 11, 2005 | Palm Tungsten E Handheld

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yes I moved my files to a new machine and reinstalled palm (which of course also created the dreaded multiple copies of many palm contacts, when palm discovered older archives, but that is another story!) I wouldn't mind that if the palm pilot would just sync with outlook 2003. It synched with Outlook 2000 on my old machine.

Sep 11, 2005 | Palm Tungsten E Handheld

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Hot sync error 8001 with MS outlook


Answers on Chapura PocketMirror errors, Chapura maintains a really good database of fixes for errors with their PocketMirror Outlook PIM conduits. Copied from the site: First, make sure you are running the latest version of PocketMirror version 3.1.7. To check which version you are currently running, please see Chapura FAQ PM089. If you are still receiving the same error after installing the latest version of PocketMirror then continue with the following steps. If Option 1 does not resolve the issue, then move onto Option 2 and so on: Option 1: Run the Outlook 2000/2002/2003 "Detect and Repair" utility (You will need the Office/Outlook CD-ROM). 1. In Outlook click "Help/Detect and Repair". 2. After the repair is complete, reboot your computer and synchronize your handheld. Option 2: If you are running Windows XP and this error is occurring, please perform the steps in Chapura FAQ PM198. Option 3: If this OLE error occurs ONLY when synchronizing with Outlook closed, then please see Chapura FAQ PM053 "Outlook Backup Add-in causes HotSync failure when Outlook is closed." Option 4: If you have a laptop computer and are running Windows 2000/Outlook 2000, this OLE error may be caused if your laptop goes into sleep/hibernate mode when Outlook is open. To fix this problem reboot your computer and try to synchronize your handheld again. In the future make sure Outlook is closed when your computer "hibernates". Option 5: Uninstall and reinstall 3rd party conduits such as the TakeNote, DayNotez, PocketQuicken, QuickWord, Quicksheet, etc. To check for these conduits: 1. Click on the HotSync Manager icon (circular red/blue arrows on the bottom right of your PC screen, see image.) Note: The HotSync Manager icon may be hidden on Windows XP, please click the round white arrow button (see image) to unhide the icon. HotSync Manager Icon Example 2. Click on "Custom". If you see any of the above mentioned program conduits listed in the "Custom" screen ABOVE the PocketMirror conduits (Outlook Calendar, Outlook Contacts, Outlook Tasks & Outlook Notes) then uninstall any of these 3rd party programs. To do this go to "Start/Settings/Control Panel" or "Start/Control Panel" and double-click on Add/Remove programs. Then reinstall these programs from the original source media. Option 6: If you are using Outlook 98/2000, please follow the steps in Chapura FAQ PM108 "How do I change Outlook from "Internet Only" to "Corporate/Workgroup" Mode?"

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Which is only one of the reasons I don't use Outlook at home. Palm Desktop can remove the errors created by Outlook, but Outlook can't.

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I tried all the suggestions that were offered and gave up. But then out of pure craziness I loaded the treo 600 CD that came with my Treo 600 out of curiosity. It loaded and the MS Office 2003 conduits loaded nicely and the problem appears to be solved for now. So I tested and it the Tungsten E Hotsync's feature all appear to be okay. I'm not sure if this is the best solution but it solved a very frustrating problem. The version of Hotsync that loaded is 4.1.0. Hope this helps.

Sep 11, 2005 | Palm Tungsten E Handheld

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