Question about HP LaserJet 2420 Printer

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LJ 2420 service error 49.2604

Can anyone tell me what this error means?
thanks.

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A critical firmware error has occurred. Hp suggest reseating memory modules and upgrading the firmware, but i've found in the past if by turning it off and on a few times doesn't cure it the formatter board needs replacing (quite common on this model)

Posted on Sep 01, 2008

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Posted on Jan 02, 2017

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just click the link and press the "download" button.....save the file to start downloading...

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=416419&prodNameId=412123&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=lj-24947-4


Hope that fix your problem...

Much appreciated if you could rate this help.thanks.

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I would upgrade the firmware on the printer and uninstall and reinstall the latest drivers.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=412132&taskId=135&prodTypeId=18972&prodSeriesId=416419&lang=en&cc=us
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It's a communication or hardware error.

It's best if you update your firmware. Get the files from the link below...
HP 2420 Firmware Updates

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