Question about Philips 42PF9630A 42 in. Plasma Television

2 Answers

Menu screen my menu screen keeps popping up without me touching the button. It pops up every 5 seconds!! I  cant watch tv at all without it coming up. Whats the problem??

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  • Mark1082 Sep 29, 2008

    I have a different size tv, but the same problem. It seems to happen at random intervals, and not as bad as every 5 seconds, but sometimes several times during the same 1/2 hr show.

  • kosherkustom Oct 02, 2008

    I found out the problem!! I had to go to Philips support page and download the new software to a jump drive. It only took about 10 min for the whole process.


    Whatever brand tv you own, go to their support page and download the new software. It will solve the problem.

  • marykaye1 Nov 15, 2008

    I have the Settings screen on constantly, Exit doesn't work. 42" screen built January 2006 in Mexico. Prior to this, it randomly would go black screen too often during a program.

    M. Mason 11/14/2008

  • Anonymous Nov 30, 2008

    when I turn the unit on I get a picture for about one second then the menu screen pops up. When I select any input, the menu screen pops up one second later and stays there. Before this happened, my screen would go black for several seconds to a minuite then pictue would come back in on it's own.

  • Mark1082 May 11, 2010

    Thanks for the help, but I've taken the batteries out of the remote and the menu will still come up. I think the problem is with the TV itself. The buttoms on the TV have never really been used, so I don't think dirt in those buttons isn't likely. So I think I will have to have someone come out and look at it.

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  • 223 Answers

It could be dirt/dust has accumulated behind the buttons causing a false contact so it looks like a ghost is operating your tv making things appear and disappear.If this isn not the problem then there is a faulty component on the board where the buttons are located. If you are able to do the cleaning of the buttons yourself use a cleaner that de-greases as wel and make sure everything is bone dry before re-assembly. If not find a competant technician. Hope this helps.

Posted on Oct 01, 2008

Ghost pshh

Posted on Nov 04, 2008

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1) Press and hold the Menu button on your TV SET
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5) Press and hold ENTER (or OK) on the TV Set, then:
6) Press and hold MUTE on the REMOTE CONTROL (while still holding down the ENTER button on the TV SET
7) Holding both buttons down should lead to the Lamp Life Hours screen to pop up.
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