Question about Canon PowerShot A560 Digital Camera

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"Unidentified image" problems

Hello I have a Canon PowerShot A560.  I continue to get the message "unidentified image" after taking a photo.  This happens randomly -- sometimes it works fine, other times I get this message.  If anyone can explain what's happening and what to do to correct it, I would appreciate the help.  Thanks, Emily

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  • mas_barep Sep 15, 2008

    same prob here, mine a560 are saying unidentified image after taking a shot. i've tried low level formatting and reset all setting. but it's not helping.

    anyone? canon staff? please inform or is this one of your rubbish product?


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Done fix it, it turn out the sd card has damage.

Posted on Sep 15, 2008

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Half of the time I take pictures, it says "unidentified image" on the picture when I try to look at them.


Hello

This is a sign of image corruption. First culprit would be your memory card. Please acquire a new one and use that. In the rare chance that you continue to receive this error message, it will point to the camera as being the culprit and it will need to be sent in for service.

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This happens when your SD card is nearly full. Backup all the images on the card to your computer hard-drive, and then format it. That should help with the 'unidentified image' messages. You might also want to think about getting an SD card with a larger capacity, at least 4GB.

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I have the same problem w/ my canon ixus 100IS.UNIDENTIFIED IMaGE


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Your card may be corrupted or the contacts may be dirty.

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You think you can try photo recovery software to see if you can rescue the lost photos or movies, here are some you may rely on. Both programs can also recover videos and music.

Photo Recovery Software (for Windows)
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Usually the only time this message will appear is when you have taken the picture with another camera and try to review it on another. If this is not the issue, try formatting your card. Try another card. It may be a faulty memory card. If none of this works, call Canon tech support for free support.

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I would try formating the card using the camera (menu - setup - format) - THIS WILL ERASE ALL THE PICTURES YOU CURRENTLY HAVE ON YOUR CARD, so before you do this you may want to get a memory card reader and transfer the pictures (click and drag) to your computer. As to using the 4GB card...you will have to check with canon if a card that size if compatable. Not all cameras work with SD cards larger than 2GB.

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