Question about HP Officejet 6310 All-In-One InkJet Printer

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HP Officejet 6310 All-In-One... Problem

Brand new printer. I went through the instalation process and the USB cable won't plug into the printer. The cable end is the same as a camera or phone plug. One of those small ones. The female plug on the printer has what looks like a plastic shroud inside and it won't match up.

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All you have to do is buy a new pc and printer just go

Posted on Sep 02, 2008

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Hi i would like to let you know that inside the box of the printer it does no include a USB cable you need to purchase it separately.maybe this is the reason why that when you plug it in the USB port it does not fit.try to purchased a USB 2.0 cable from any electronic store in your place and this will help to resolve the issue..
send comment for futher troubleshooting steps...thanks

Posted on Sep 01, 2008

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HP Officejet 6310 xi all-In-One - What should I do to scan from computer Windows7 Trying to scan from wireless computer, what steps do I need


if you have installed the full feature software of the printer on your computer then you would find HP solution center on the desktop screen. double click on it and then Solution center opens up.. then click on scan document and follow the on screen process it will scan..

Mar 26, 2011 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

I have hp officejet 6310 all in one, but the


Please visit- http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=1119598 and download the full feature drivers and save it on your computer.

2. Uninstall the existing driver from program and features under control panel.

* To search for progam and features, Click on start or the windows vista logo on left bottom, click on control panel, clck on program and features and then unistall the printer driver.

3. Power off the printer and unplug it from computer.

4. Install the printer from the saved drivers and plug it when asked.

Restart computer once the installation is compete and hope the scan would work after this.

Mar 24, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Cannot install printer.because we have lost the disk for 6310


Hello,
You simply download the installation file from HP's website. Here is the link:
HP Driver

Choose your operating system of the computer you want to install it on and download to your desktop. Install your printer now.

Thanks,
Lolita

Jan 15, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP 6310 print problem-prints first 10 lines OK then next 10 are on a new page etc. Re-booting PC fixes problem.


Please check the Page selecton
check the page setup click on file -click on pagesetup
Press Ctrl+P
Check the layout settings
Check print priver if print privew is ok then its software issue
Check the printer drivers

DRIVERS HP Officejet 6310 All-in-One Printer

Jan 05, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP 6310 needs to reset power. Tried turning off


it may be the power supply itself! have any of you tried using a different power cord? the problem may not be in the printer but in the cord itself. i have 2 hp 6310's that were giving me the 'reset power' error. when i changed the POWER CORD, that error message went away and it went into the insert cartridges mode. good luck.

Nov 16, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

How do I print a fax report on an HP Officejet 6310 All-In-One?


visit the following link to obtain the manual for your All-in-One. Hope this helps!

http://www.retrevo.com/support/HP-6310-Multifunction-Printers-manual/id/260dj484/t/2/

Sep 06, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

"NO SCAN OPTIONS" in HP Officejet 6310 all-in-one


You need to install the software and driver for the version of windows that is on the new computer. 
Link to you model printer/scanner below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598〈=en&

Mar 19, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Unable to print on my computer


Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

thanks

Jan 14, 2009 | HP OfficeJet 7310 All-In-One InkJet...

3 Answers

My Officejet 6310xi All-in-one keeps going to power reset also. I went to hp.com and followed the recommended troubleshooting steps there. I also used the directions to reset the printer to factory...


Hi. I just got off of the phone with an HP case manager. I was ready for a refund, but he helped me and now my printer is working fine. The key is to have your Officejet 6310 plugged directly into a wall socket. The variations of power through a surge protector often cause a power shortage to the unit. The 6310 needs the 110 volts to operate. Surge protectors will sometimes rob the unit of this power. Follow these steps:
1. Unplug the power cable & ethernet/usb cable from the unit (stand alone mode). Let it sit for a minute.
2. Plug the power cable directly into a wall socket. Then plug the power cable into the 6310.
3. After it powers up, push the "Setup" button.
4. Right arrow to "2.Print Report."
5. Press "OK" button.
6. Right arrow to "4.Self-Test Report."
7. Press "OK" button.
A page should print showing alignment and color settings. Now you're back in business!

Aug 23, 2008 | HP Officejet 6310 All-In-One InkJet...

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