Question about Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive

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Problems with Hard Drive

Please Help!

My wife and I have an Acomdata external hard drive. We were transferring data from our laptop and the laptop froze. We had to shut the external drive off. When we were able to get our computer back on line, I turned on the external drive and now the computer is not recognizing it. Also, instead of showing its usual steady blue light, the blue light is blinking on and off and it seems like the drive is searching for something. Could you please give me soem advise on what can help? Thanks

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  • DLStango Sep 01, 2008

    Benimur,


    Thank you for the advice! Unfortunately I'm not very computer savy and dont have a PC desktop to insert my hard drive into. Would this be something that an outfit like "the Geek Squad" at Best Buy would be able to do?



    I know I'm grasping at straws at this point, but we had alot of digital pics there and we'd hate to loose them.



    Thanks!

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Hi,

Appreciate the direct "Ask Me".

T your concern:

  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
  • chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 01, 2008

  • Louie  Role
    Louie Role Sep 01, 2008

    Hi again,

    Appreciate the postback.

    The "Geek Squad" at Best Buy, based on reports, seem to be doing pretty good jobs. They should be able to assist you onsite.

    Cheers.


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