Question about Sony BDP-S300 Blu-Ray Disc Player

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Incompatable video signal message received.. ck out put cable

I dont have a manual. Any help?

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  • 1,635 Answers

Did you bring the unit from another country with a different system?

If the unit worked before and it is not now, it should be checked out by a service shop where they have the tools and instrumentation to diagnose the fault.

Jerry G.

Posted on Sep 01, 2008

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I have a Sony BDP-S360 DVD Player, 1080p, that gives me a "Not Supported Mode" on my Samsung 1080i plasma TV. Model # HP-4253. I'm using a HDMI cable which I know is good because I used to with...


The error message you are receiving normally signals that the component you are connecting to your TV is outputting a video signal that is too high for your TV. You mentioned that your TV is a 1080i unit; the player may be trying to send a 1080p signal to it.

Pages 42-44 of your manual describe how to setup your output video mode. It may be that you have your video set to auto. The second column of page 43, just under the table labeled BD-ROM 1080/24p Output, describes how to press HOME to display the home menu, and then change the BD-ROM 1080/24p Output setting. You should be able to turn this OFF, and your picture should then come up, as the player will automatically lower the resolution until it finds one that will work.

If after lowering the output resolution you still receive the message, then there may be a problem with the Video Output circuit of the player. The player should be able to communicate through the HDMI cable to find the proper resolution. IF defective electronic components are stopping this from operation correctly they will have to be replaced. If you still have a warranty left they should cover this cost.

If you don't have a copy of your manual handy you can download a copy at the following website:

http://esupport.sony.com/US/perl/model-documents.pl?mdl=BDPS360

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

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Im trying to connect my unit to my tv to record shows and i having trouble doing so please help i am hooking it up wrong


For OTA or CATV signals, you need to daisy chain the coax from the source (antenna for OTA) to the coax input on DVD recorder and then the coax out to the coax input of the TV. If you have a set-top cable box with an incoming CATV signal, it should be connected between the DVD recorder and the TV.

The unit can tune in and record 480i (SD) ATSC (OTA digital), NTSC (OTA analog), analog CATV and digital CATV channels.

A satellite receiver or a non-CATV cable box should get the incoming signal first and then have their composite video output (A/V) connected to the DVD recorder composite video input and then their coax (RF) output (if present) gets connected to the TV. For these, you would record from the IN1 or IN2 (press Select Input) instead of selecting a channel. Then connect the composite video out on the recorder to the TV's composite video in.

Digital signals are either enough to tune in or give no signal. So check that your antenna is correctly oriented for OTA.

Separately, you can connect the video signal when playing DVDs via composite (good signal) out and component out (better signal) out to the TV's matching input. For the component video, the sound is carried on a separate cable. Then set the TV to the input source.

In the case of wanting to watch a VHS tape while taping to a DVD, do not use the Component video source, set the TV to Input 1 (composite).

I hope this helps.

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I have a Akai DVDrw125. I've never been able to connect it between the cable signal in and the TV. It has S-Video in and S-Video out. The manual is worthless. I shouldn't have to switch the S-video cable...


The way I have it set up - cable box out to AKAI cable in, video and audio out of AKAI into TV via RCA. AKAI on channel 3, tv on RCA input. Change channels on Cable box, works fine. To watch a video, just put it in an hit play. Might have to change sources on AKAI if this is not working for u.

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If the original TV doesn't have audio/video inputs, you'll need a DVD/VCR player that has a built-in RF modulator. A RF modulator takes the audio & video and modulates a RF carrier to one of the channels that your TV can receive. In the U.S., this is usually channel 3 or 4. If the DVD/VCR player has a built-in tuner, connect your cable to the RF input of the DVD/VCR player and the RF Output of the DVD/VCR player to the cable input of the TV. This way, you can receive your cable channels through the DVD/VCR player and watch movies as well. If your DVD/VCR player does not have a built-in tuner, you can put a RF switch inline that will allow your TV to either receive the cable signal or signal from the DVD/VCR player.

Good luck!

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hope this helped.
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