Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

1 Answer

GE PROFILE WASHER M# WPGT9350COPL

MY WASHER STOPPED DURNING A SPIN CYCLE..THE PUMP IS WORKING BUT IT WILL NOT SPIN.. I CAN HEAR IT MAKE NOICE THEN CLICK OFF WITH AN ERROR MESSAGE THAT SAYS IT HAS DETECTED A PROBLEM WITH THE UNIT. I CAN SPIN THE TUB WITH MY HAND. CAN YOU HELP ME?

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  • dnhcaputo Sep 09, 2008

    Same problem here......

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  • 725 Answers

1 press power ( to wake up washer)
2 press Home ( it may already show HOME)
3 press HELP
4 press and hold MY CYCLES and BACK (for 3 to 5 seconds)

the service mode diagnostics screen will come up
it will show what errors are recorded..( if more button is displayed then also go to next list)

be sure to write them down exit will clear the codes and run a test

let me know what it tell you I can help...

Posted on Sep 13, 2008

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