Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket
MY WASHER STOPPED DURNING A SPIN CYCLE..THE PUMP IS WORKING BUT IT WILL NOT SPIN.. I CAN HEAR IT MAKE NOICE THEN CLICK OFF WITH AN ERROR MESSAGE THAT SAYS IT HAS DETECTED A PROBLEM WITH THE UNIT. I CAN SPIN THE TUB WITH MY HAND. CAN YOU HELP ME?
1 press power ( to wake up washer)
2 press Home ( it may already show HOME)
3 press HELP
4 press and hold MY CYCLES and BACK (for 3 to 5 seconds)
the service mode diagnostics screen will come up
it will show what errors are recorded..( if more button is displayed then also go to next list)
be sure to write them down exit will clear the codes and run a test
let me know what it tell you I can help...
Posted on Sep 13, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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