Question about Konica Minolta magicolor 2300DL Laser Printer

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Where are the toner cartridges in magicolor 2300 dl

Door accidentally opened during printing. Now I have error 17h

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FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

Posted on Sep 02, 2008

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I have a Fatal Error Code: 17H Can you help? It is a Magicolor 2530 DL color printer.


Check your toner cartridges, one of them is seized up. Remove all cartridges and turn the gear on the right side backwards ( counterclockwise) about 10 times and see if it turns smoothly. I don't know why but 90% of the time its the cyan that gets stuck.

Jun 11, 2010 | Konica Minolta Magicolor 2530 DL Laser...

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I have followed the instructions exactly for replacing the black toner cartridge on my Magicolor 2300 DL, but i still have the error message "Replace Toner Black." I tried taking out the cartridge and...


If you have changed the toner cartridge, the printer must complete a calibration cycle (up to 150 seconds). If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

1. Open the Status Display (double-click on Status Display icon in the system tray on the lower right-hand portion of the task bar, OR click Start/Programs/KONICA MINOLTA magicolor 2300W Utilities/KONICA MINOLTA magicolor 2300W Status), and then check which toner color is empty.
2. From the Print menu choose Toner Replace...
3. In the Color list box, select the color of the toner cartridge to be replaced (CYAN, MAGENTA, YELLOW, or BLACK).
4. Select the capacity of the new toner cartridge (1500 or 4500).
5. Click OK.
6. When the toner indicator on the control panel starts flashing, open the printer's front door. The carousel is automatically repositioned so that the appropriate toner cartridge can be removed.
2300-0.gif 7. Insert your thumb and index finger into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (15 cm).
2300-1.gif8. Support the middle of the cartridge with your left hand, and then pull out the cartridge.
2300-2.gif9. Remove the new toner cartridge from its shipping carton.
10. Remove the protective cover clearly marked 'Remove'.
Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.
Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.
2300-4.gif11. Support the middle of the cartridge with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then insert the cartridge so that the guides on the cartridge fit into the rails in the cartridge compartment in the carousel.
2300-5.gif12. Gently push the new toner cartridge into the printer.
13. Close the printer's front door.
The printer must complete a calibration cycle (up to 150 seconds) after any consumable has been replaced. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

Sep 01, 2009 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Fatal error 17h


17H is the Rack Rotation error. If your toners are not rotating correctly, or if you have the wrong type (IE 2400 series toners in a 2500 series printer) you will get this error.

Feb 18, 2009 | Konica Minolta Magicolor 2530 DL Laser...

1 Answer

FATAL ERROR


your printer is laser printer change toner cartridge right,
you may try
1) Open the front door and remove the toner cartridge.
2) you will see a small round hole near the colour toner cartridge
3) hold a screwdriver in that hole and the carousel will rotate freely. 4) Move the carousel round and remove each one of three cartridges at a time.
set back all cartridge close door.

Jan 29, 2009 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Konica Minolta 2300 DL


Just sent you the manual.

Regards

Wayne

Oct 02, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Minolta 2300 dl laser printer fatal error 17H


had printer for approximately 2 years. Used daily in office setting. today the printer tried to print, then just stopped and it said fatal error 17H in the window. We cleared paper jam and rebooted, gives the same error message. Anything we can do?

Apr 14, 2008 | Konica Minolta Magicolor 2530 DL Laser...

2 Answers

Service Call 17H


had this message 17H after unpacking the Magicolor 2300 W.

Here's the step by step way to fix it, done with the help of an online technician on the phone.

Cause : one of the toner cartridges was unproperly installed in factory, or went loose during transport, so the whole toner rack is out of synch.

Solution : manually take out and reinstall ALL cartridges and reboot.
Time : 10 mins

IMPORTANT 1 : turn off the printer and UNPLUG it as you need to "erase" the error from its memory.
IMPORTANT 2 : this is a manual intervention, byp*ssing the electronic-*ssisted way to replace cartridges. As such, there's a risk to damage the unit.
IT'S YOUR CALL :D

How (you need to use the printer parts'names in the small manual):

1. Take out the waste toner bottle.
2. Release the transfer unit release blue lever clockwise to upper position (11:00)
3. Pull out the OPC drum cartridge and hide it in a box away from ambiant light
4. Now the fun part....
5. The toner cartridges are to be pulled out through the oval hole in the upper left corner. PLACEMENT IS CRITICAL.
Chances are there's not a cartridge ready to be pulled out as the rack is out-synch, u probably see 2 cartridges through the hole.
You need to manually rotate the rack for each cartridge BUT YOU MUST ACTIVATE ITS FREE-WHEELING FOR THAT.
DON'T FORCE THE ROTATION, YOU CAN DAMAGE THE UNIT.
6. About 1 inch to the left of the hole, there is a tiny rectangular hole with a circle button inside.
Use a flat screwdriver to push this button about 1 inch inside and hold it there.
(You know you're doing well if you can rotate the rack with one finger, almost like a bike's wheel...)
Then you can manually rotate the rack and take out each cartridge. AGAIN PLACEMENT IS CRITICAL, DON'T TRY AND FORCE OUT THE CARTRIDGE.
7. Take out all 4 cartridges.
8. Put them all back again, make sure you respect the color code (ie. C cartdrige is C slot, etc.)
9. Put back OPC Drum, etc.
10. Plug the printer and restart it.

That worked for me, the blue cartridge was indeed loose, no more 17H.

Best regards,

Taipan

This message was edited by taipan on 6-3-05 @ 2:52 AM

Also read that you could try turning the machine on and hit the change toner button. If it lets you change toner, then remove all the toner cartridges and install them again and see if that clears it up.

Dec 27, 2007 | Minolta magicolor 2400W Laser Printer

2 Answers

Konica Minolta Magicolor 2300 DL - Fatal Error Code 0EH ????


I had the same problem one time, they told me to pull out all of the toner cartriges, power off, power on, power off, replace all cartridges and the problem went away.

Who knows why. If this doesn't work....

Call Konica Minolta tech support.

They were pretty helpful to me.

Dave

Nov 28, 2007 | Minolta magicolor 2300W Laser Printer

2 Answers

Minolta magicolor 2300


16H means, that the transfer belt does not rotate correctly, open all covers, remove any paper, whats stack inside, remove waste toner box, drum unit then open 2 nipple screws and pull out the transfer pelt, if the belt looks ok, reinstall everything and power on again. if works, then everything is ok, if not, then there is something wrong with TBU or TBU

Nov 14, 2007 | Minolta magicolor 2300W Laser Printer

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