Question about Boston Acoustics Duo-i Horizon Clock Radio

3 Answers

Volume is locked

My duo-i is locked at the volume level of 18. How do I unlock it to get more sound?

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  • 2 more comments 
  • stanananda Sep 20, 2008

    Our Duo-i is suddenly locked at volume level 17. We've unplugged it for several times as somone recomended on another forum but the problem remains.

  • kimfredknox Sep 27, 2008

    the volume is locked on 16. we can adjust lower but not higher. What to do?

  • Anonymous Jan 02, 2009

    Same problem.  Fix worked.  Thanks!

  • Anonymous Apr 11, 2009

    wow...thanks for the help...I was bummed cuz mine locked at 14 today. gotta love this internet for answrs.

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Thank you soooooo much!!!
it worked :)

Posted on May 17, 2009

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Very good thanks a lot simple to do i have told my 3 year old not too touch my toys again!!

Posted on Jan 21, 2009

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It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often used by hotels or similar establishments, who wish to set a maximum volume limit on the radio. To remove this volume limiter is an easy fix. All you have to do is turn the volume down to 00, push and hold the volume button in for ten seconds until the unit beeps, than you can turn the volume all the way up to 50, which is the max, and than push the button in again to set it. This will deactivate the hospitality mode for you.

Posted on Sep 30, 2008

  • mclicea Jan 02, 2011

    Gracias por e Apoyo funciono bien!! ya estaba a punto de mandarlo a reparación!

  • tim_herbe247 Aug 06, 2011

    Thank you so much. I thought it would have to be repaired at extortionate cost! This solution worked brilliantly, first time. This feature is not mentioned in the original Boston Acoustics instruction manual, which I still own. Poor show, Boston.

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Posted on Jan 02, 2017

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Changing Volume Lock
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set its volume control for independent operation or Global Volume Unlock to remove all volume locking.
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1. Press and hold SET until the red LED blinks twice; then release.
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1. Press and hold SET until the red LED blinks twice; then release.
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Unlocking a Single Device’s Volume Control
1. Press a device key (TV, VCR/DVD, CBL/ SAT, or AUX).
2. Press and hold SET until the red LED blinks twice; then release.
3. Enter 9-9-3 and then press VOL-. The LED blinks four times. Volume is now
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Because of the high number of complaints about this same fault I would suggest that its a manufacturer fault.

So the manufacturer should be contacted about it to ask for your money back..

Cheers From YUBEUT..

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