Question about Keurig Platinum B70 Coffee Maker

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Removing the Top & Rear cover of my Keurig Platinum B70 Coffee Maker


I took apart my B70, removing the steel bottom plate, then the inner plastic housing. I can't seem to figure out how to take off the rear cover & the top cover. I can see the rear cover appears to slide and lock in, but I can't seem to figure out what else is holding it to get it off. I removed the two small screws from the front of silver top cover but it still seems to be held firmly in place. The pot is stuck in NOT READY and will not heat or draw water.

Thanks for your help...

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  • john_rhodes Oct 15, 2008

    I have the identical problem. It worked fine until I moved the unit & plugged it back in.

  • NICKatKNIGHT Jan 17, 2009

    I'm in the middle of the same process my B70 is 2 yrs old Customer Service said to much time has passed to replace but they'll give me a $50 credit towards a new one. Well I have clean city water and run it through a reverse osmosis filter and of course I never got the descale message. I'm thinking take the system apart clean out the parts that need descaling and put it back together. Well, like you said how do you get the upper cover off?? I was searching fo a assembly manual or process on the net when I came across this forum. My Dad had the same problem 5 months after the purchase and they replaced his unit right away. I'm thinking I have to at least try and fix it before shelling out $150 for a new one that may only last 2 yrs again.(I do love the machine when it works). I talked to customer service they don't fix anything they just ship out new units. I haven't seen any answers out there yet. Tomorrow I get creative with the home repair process. I'll let you guys know what I come up with.

  • bucky1953 Feb 02, 2009

    I have the same problem and we just passed the 2 year mark at Christmas. Almost seems like there is a design flaw intended to leak after a specific amount of time or cups. I started taking mine apart when I thought I'd better check and see if I could even buy spare parts. Since I can't, it doesn't make sense to continue.


  • guyverix Apr 30, 2009

    I have the same problem going on. Has anyone figured out how to take this apart without damaging the device?



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Well I had the same problem, it said NOT READY and would not draw water or heat it. I tried all the typical fixes for this problem. descaling with vinegar, taking out the waer basin and replacing it until it resealed itself, clearing the valves, turning on/off, unplugging, pressing menu rapidly after turing on, etc, etc, etc. I decide against taking it apart as I heard that it's a big pain in the bum. So I JUST BEAT THE LIVING **** OUT OF IT WITH MY FIST until volia it WORKED! ofcourse it died again a few days later. I've had it for two years and the warranty was up. costumer service was no help. So, the next day I went out and bought a new one of the same model, I switched this with the broken one and brought it back to the store saying it did not work. Let them return it to keurig and deal with those SOB's. hahaha hows that for a fix!

Posted on Dec 29, 2011

  • John697462 Apr 29, 2012

    I did the same thing they are no help of course they sold to many to care about the people who already own it they just want your $$ and they got i went as far as taking most of the working parts out and keeping them for back ups maybe then they will realize should have helped the person out who needed help haha f


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You dont to have to go any further if you have the wrap around plastic cover off.
the silver top has more plastic then just the top... so dont mess with it.

Pot stuck in Not ready is the temp sensor or the unit is just not heating water...period
that is a high voltage for the main heater... wires feeding heater are located at the bottom, and are welded. You may be dealing with a microswitch issue in the top of the unit where the arm presses down into the k-cup... which is what I'm thinking your going to.....

Posted on May 03, 2010


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