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Unfortunately, hp does not have similar software posted on the Jornada website:
that would change the 256 color display to any other option; sorry!
Only a hint. Did you check the small print via the downloads for Pocket PC on the Microsoft web pages? If you download from the regular OS pages they don't mention that certain Pocket PC generations are not supported.
I noticed this but only on Media Player downloads fom the pocket PC pages but it takes time to find this more detailed info.
This may be a simple case of removing all the entire active sync directory.
If you used to connect via serial+com it wont be detected on usb.
Remove active sync from your pc via the add remove program feture, then reboot and re install.
Then run the make a connection again from active sync.
Hope this helps