MySmartDisk Firelite USBFLB60-C is recognised by my computer (Windows 7), but I receive a message that it is empty. However, wWhen I go to properties, or copy & paste, it shows that it still contains the 16g which it is supposed to. How can I read the contents? Regards, Bob McMillan

You can run recovery software like Get Data Back on the drive. It may take up to several days to scan the drive and you may not always get the data back. You will most likely have to pay for the software.

http://www.getbackdata.net/

I have a firelite USBFLB60 60gb. My cord broke, so I just ordered "Cable Wholesale USB Type A Male / Mini-B Male Cable, 5 Pin, Black, 1 ft" from Amazon for very cheap. I think that is the correct adapter, and I imagine it would be the same for yours.

you will need to reformat the drive. it sounds like it was just formatted for MAC only.
to do this open computer management and select disk management under storage. select the firelite drive and click format. please note these are settings for windows 7.

Change you usb port or replace the smartdisk's usb cable, probably the current one if broken. Also restart the pc whilst the smartdisk is connected. It shd be recognised now.

If you did not receive a driver disk with your Smartdisks when you purchased them than you do not need to install any drivers. However, depending on which windows operating system you are using, your smartdisks may not be compatible. What you should do is go online to the Verbatim website and see if your model is compatible with the operating system you are using.

Hi,

In most case's only one USB needs to be connected, but you need to load the driver for it from the disks which you would have received for it.

Hope this helps.

Thanks

Jason

Empty the Recycle Bin -- the files that you "erased" were _only_ moved from their location into the Recycle Bin -- they still occupy just as much disk-space.

try to the laptop firewire port, if works. I didnt find any support for youfirelite drive

You will receive an error message when copying a file larger than 4GB to the hard drive if the drive is formatted FAT32. The FAT32 file system has a file size limitation of 4GB. You may also receive an error when backing up to the hard drive using backup software. To correct this problem you will need to format the drive to NTFS. If you are using Windows ME or 98SE, you will not be able to use NTFS.
There are some products that do not support the NTFS files system or changing their file system. If you own a FlashTrax/FlashTrax XT/FotoChute/PhotoBank/USB FireLite XPress, you cannot change the format of the drive to NTFS. It must be kept as FAT32 in order to operate properly. If you are using SOHO NAS via ethernet, do not format it to NTFS. If you have any questions, please contact technical support before you format the drive.


Warning: Formatting a hard drive erases all data from the drive. Please backup any data prior to formatting the hard drive.
To format to NTFS, open My Computer.
1.Right-click on the Verbatim hard drive, left-click on Format.
2.Select NTFS as the File System.
3.Place a check in Quick Format.
4.Click Start.
Once the format completes, you will be able to copy files larger than 4GB to the hard drive.

But is empty? Reformat to 32bit[makes it then universal reading for all systems as opposed to NTFS which makes it readable XP/2000 only.