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Kensington key board

The Kensington laser mouse is working but the keyboard has stopped working. the sales slip from Best Buy says it is a pilotboard laser wireless des...

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  • deboraherron Oct 04, 2008

    my mouse is working but the keyboard doesn't

  • sportsboyben Apr 13, 2009

    My keyboard suddenly stopped working and still won't. My mouse works and my computer says that my keyboard is working, but nothing does. I changed the batteries, but still nothing.

  • Anonymous Mar 16, 2014

    How to put keys back into Kensington keyboard

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Normal 0 Assuming that you have good batteries installed, turn the Keyboard over and locate the small reset/connect button on the back of the keyboard and press it. Then try to see if it is working. If not try pressing the button on the receiver and then on the keyboard. Try typing, should work okay.
Hope this helps. Bud

Posted on Jan 19, 2009

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I lost the manual - -and just want to know the procedure for reconnecting

Posted on Feb 02, 2012

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1 Answer

Usb receiver broke on my kensington pilotboard desktop set, any ideas


You can contact Kensington's customer service and see whether they will ship you a replacement. As an alternative, you could buy another Kensington Wireless Pilot Board mouse and use its receiver. As a third alternative, you could buy another Kensington wireless mouse or keyboard and see whether the receiver for that will pick up the Pilot Board keyboard. Finally, you could buy another wireless mouse or keyboard (not Bluetooth) and see whether its receiver will pick up the Pilot Board.

Oct 26, 2013 | Kensington PilotBoard Wireless Laser...

1 Answer

My keyboard is not working and I have just put in new batteries. However, the mouse is working fine.


You may need to resynch the keyboard with the receiver. I'm not 100% sure of the procedure for the Kensington PilotBoard - but normally all you need to do is hold down the Connect or Synch button on the receiver (in this case the USB Dongle) until the light begins to flash. Once it's flashing, press and hold the Connect or Synch button on the Keyboard (usually its on the back) until the light on the receiver stops flashing.

May 05, 2011 | Kensington PilotBoard 64385

1 Answer

Kensington Wireless keyboard not working!!


Did u press the button on the reciver and the button underneath the keyboard so they can find each other? Try another set of batteries too.

Mar 04, 2010 | ACCO Brands Kensington PilotBoard Wireless...

1 Answer

Laser mouse stopped working


your mouse laser is damaged. please replace your mouse.

Jul 31, 2009 | ACCO Brands Kensington PilotBoard 64390...

1 Answer

Laser mouse no power


Make sure that the switch on the mouse is ON. Try another battery. If you get the same problem, you need to contact the manufacturer or the reseller for RMA.

Jul 09, 2009 | ACCO Brands Kensington PilotBoard 64390...

1 Answer

Keyboard stopped working


Have you replaced the batteries?

Then, Normal 0 Press the Receiver button (and the lights will start flashing.
If the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
Then they should work okay.
Hope this helps. Bud

Aug 27, 2008 | Kensington PilotBoard 64385

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