Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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DC07 and mini turbine head don't get along.

Is there any way to secure the mini turbine head onto the hose of a Dyson DC07? The brand new turbine head keeps slipping off the vacuum during the first use. There isn't a clip system to hold them together.
Any help would be appreciated.
Thanks,
Roshan

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  • Anonymous Mar 17, 2014

    Head not spinning

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  • 25 Answers

You can buy a clip from espares on ebay

Posted on Sep 05, 2008

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1 Answer

Turbo head has stopped spinning


Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

It's also a good idea to check the Turbine head is free of any threads, hair or other obstructions:

turbo-head-stopped-spinning-yb2iqq4t3gdfozzh4fdwdnjv-3-0.jpg

If you need further help once you've given this a go, you can reach our experts at the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

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How do I hook up the furniture brush attachment?


I have the same one. I am assuming that you are using the air turbine brush attachment that came with the vacuum. There really isn't anything special to it. You can either stick it on the end of the wand, or remove the wand and insert it directly on the end of the hose. It appears that it is supposed to 'click' into something but that is not the case on the DC17 model. It does click into the hose and/or handle of different models as shown in this video. Dyson Mini turbine head Official Dyson video

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The turbine head of my DC39 stopped working. The suction is super, took the brush out and disconnected the hose and looked into it, no blockage is visible looking. ideas?


hi russ, it's jack at dyson.

i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

if you find there's no improvement after running through these checks we're happy to help further - and if a replacement is needed, we can confirm if this is covered under your dyson warranty. you can reach our experts directly by calling on 0800 298 0298 (uk), 1-866-693-9766 (us), 1-877-397-6622 (ca) or 1800 239 766 (au).

Jan 20, 2015 | Dyson DC39 Animal Canister Vacuum

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How to I fix the stuck power cord on the Dyson DC23 Turbine Head Animal?


Hi Saule, it's Jack at Dyson.

I'm sorry to hear your DC23 Turbine Head's cord seems to be stuck. If there's an issue with the cord reel mechanism, your machine may need a repair.

We'd be happy to help you arrange this, and will also be able to confirm if this is covered under your Dyson parts and labour warranty. Please note, we would advise against trying to repair the machine yourself in case damage is caused - if your vacuum is within our warranty period, this could also void any remaining cover.

When you have a moment, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) to discuss your options with our experts.

We'll look forward to speaking with you.

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Why does it not fit?


Hi Clint, it's Jack at Dyson.

DC24 is not compatible with the original Mini turbine head as this tool is engineered to work with the performance characteristics of our full size upright and canister vacuums.

However, we do make a Mini turbine head which is compatible with DC24 - for help ordering this, I would encourage you to contact us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA). Once we've taken the serial number of your machine we'll be able to confirm the correct Mini turbine head for your vacuum.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

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1 Answer

Dyson mini turbine head


Hi there,

I can't tell from the information provided what sort of issue you're having with your mini turbine head, but you may find our support guide of use in resolving any difficulties:

http://support.dyson.co.uk/support/dc11/dc11-all-floors/maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-mini-turbine-head/mini-turbine-head-not-working-

Alternatively, one of our advisors will be happy to provide assistance if you call our free Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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How do I attach a mini turbine head to my dyson dc07 upright?


Remove the handle / hose / wand assembly like you were going to use the tools. The mini turbo brush will attach to the open end of the wand.

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1 Answer

Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

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3 Answers

Dyson DC17 Animal does not have enough suction from the wand handle to power the mini turbine head. The wand handle has very little suction.


Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
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