Question about Kenmore 24032\24036 Top Load Washer

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Model# 110 the agitater wont turn but it makes a grinding noise and wont turn freely by hand. the teeth under the agitater are fine. is the transmission worth fixing? can I access it somehow? please help!

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That depends on if you're willing to perform the steps required to replace the gearcase (transmission) , and the price to fix it. Review the following link, it explains the steps required to replace the gearcase and how to access it:

This is a pretty straight forward repair job that you can accomplish on your own if you follow the steps required. A replacement can be found at either or Just type in your complete model number (located along the wash tub opening under the lid) and follow the links on the next page. The Sears website offers helpful parts drawing to assist you in component identification and assembly. Do some cost comparisons at each site as they both offer competitive pricing. The average cost is about $150. A refurbished one will cost you less.

If you are going to go the route of replacing the gearcase, I would strongly recommend replacing the motor coupling as well. The coupler is located between the drive motor and gearcase and typically wears out. The cost is about $15 or less. The next link explains the steps required to replace a motor coupling, and includes the part number:

I know some of these steps are repetitive, but it may include information the previous link does not cover. Typically, a broken motor coupling will cause a no agitate or spin problem too. Coupled with the fact that the washer is making a grinding noise and will not spin by hand leads me to believe that your initial diagnosis may be right on. A tale tell sign of some failed gearcases is a honey colored oil leaking from them. If you see oil on the floor under the washer and/or spray patterns along the interior cabinet walls, you can pretty much assume its time to replace the gearcase.

I hope you find this information helpful. If you require additional assistance, please let me know.

Posted on Sep 01, 2008

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