This started out with a paper jam message, but there was no paper anywhere. Ink cartridge cradle would not move. Went through all the steps and finally got it to move, but then I get the general printer error message, but cannot resolve. What next?

Question 1

1helpful

1answer

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.

Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.

Aug 21, 2014 • D-Link D LINK DELL B1260DN MONO LASER...

0helpful

1answer

Error message that paper jam in paper cradle

Try this:

open the lid of the printer (from where you can see the ink cartridges);
remove the ink cartridges;
use warm water and cotton swabs to clean both the ink cartridges and the print head (where the cartridges sit on) off of any ink residue;
place the ink cartridges back into the printer and test if this works by printing something.

If you're still having issues, there may be a mechanical problem; in which case you need to get it repaired by someone.

Good luck!

Oct 18, 2012 • HP Photosmart 8250 InkJet Printer

1helpful

1answer

My printer keeps saying print cartridge cradle is stuck clear jam then press ok, but there is no paper jam

Because it's NOT a paper jam, but a cartridge cradle jam, I suppose it's an ink jet printer??? if so, check for debrie arround the cradle shaft that could prevent the printing cradle to move from left to wright... you could also lubricate the shaft by rubbing a little bit of grease on it with the tip of your finger (verry thin layer), as ink sometimes gets on it and tends to become sticky with time...

Aug 10, 2011 • HP Office Equipment & Supplies

0helpful

1answer

PIXMA 450...Keep getting paper jam message and I can't see any paper bits anywhere. Trying to open the machine from the back to look inside. Have removed the 4 screws on the back and still can't remove...

Hi

The paper jammed can be found in the paper tray, remove the paper at the paper tray and inspect the roller for small pieces of paper jammed.

The paper can be found in the ink cartridge compartment, open the cartridge door and remove the ink cartridges, look for posibble paper jammer. Also once remove, check also the cartridge carrier if does not stuck up or jammed (cause this might me the problem). Turn off your printer and then move the cartridge head using your hand moving to the from right to left side and from left side to right side for 2-3 times. Move it gently.

Paper can be found in the rear access door if it is accessible. Inspect some paper jammed there.

Please let me know if you need more help

Mar 10, 2011 • Canon Pixma MP450 All-In-One InkJet...

3helpful

1answer

Screen says cartridge cradle is stuck but it moves freely

Ok there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 05, 2010 • HP PhotoSmart 7760 InkJet Printer

0helpful

3answers

My HP Photosmart 8250 has had a paper jam. I cleared pieces of paper via the back access door. I still got a message that it was jammed. I then opened the paper jam door in the middle of the printer and I...

Reinstall cartridge.

Jul 19, 2009 • Office Equipment & Supplies

0helpful

1answer

HP8250 printer

Try this: Remove both ink cartridges. Unplug the printer for a few minutes. Plug it back in and re-install the cartridges.

Jun 26, 2008 • Office Equipment & Supplies

11helpful

4answers

Print cartridge cradle is stuck ican't find where it is jammed

This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 • HP Office Equipment & Supplies

0helpful

2answers

Print cartridge cradle stuck there was a paper jam. That was cleared, but now it says the cradle is stuck and the paper does not feed please help print cartridge cradle will not move

Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

Mar 17, 2008 • HP Photosmart 2575 All-In-One Printer,...

0helpful

1answer

HP 7660 "Print Cartridge Cradle is Stuck" Message

I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Dec 18, 2007 • HP Photosmart 7660v InkJet Printer

Question 2

Catalin Turcu

HP Master 4,924 Answers
Posted on Jul 30, 2011

Catalin Turcu

HP Master

Joined: Feb 22, 2009

Answers

4924

Questions

0

Helped

1231975

Points

13383

OK ..first open the back lid..and look for any paper leftovers...and after that do the same on the front cover...Move the carriage left and right and look for any tiny paper blocking the carriage ...If all seam to be OK ...than proceed for reset ..The reset can be done as in this video ...in more than one mode..
I suggest to try the 3rd reset on this video ...the partial on e...and if it not works ...try the hard reset as follows...
http://www.youtube.com/watch?v=31TbWMrTaFk
With the printer on ..remove the power cord....and wait about 5 minutes..
Press the # and the 9 (or #and 6 for some ) while reconnecting the power cord...
hold on the buttons until the printer powers on ..and displays the resetting ..

2 more comments
Catalin Turcu Jul 30, 2011

Strange ..cause the last hard reset ..with the # and the ( pressed while you plug it back ..should reset it to the factory defaults..
anyway ..I found this ..forum that offers another approach on the issue ..and it is worth to try it ..cause it is not invasive ..
read it carefully ..and try a few times..it might work ..and what it says about the sensor not detecting the paper it makes sense..
http://h30434.www3.hp.com/t5/Other-print...
Catalin Turcu Jul 30, 2011

if nothing worked..I think you have something misplaced or damaged from that paper jam ...and this is not a matter of software ..You will have to get to the repair man with it ..cause I do not see any further solutions..
You may try to strip it a bit ..and put it back ..maybe a sensor is stuck and cause this reading ...or try again with the paper..and be faster in canceling the job ..
Catalin Turcu Jul 30, 2011

Im sure there is a simple physical issue but from the software part of view..we have tried all ...so it must be something physical ..and for hat you should have it opened..I repeat ..even if it has no damages..it may be just some piece misaligned or a sensor stuck ..and opening it ..and so ..may make it work ..Anyway after each time you remove something and put it back ..make a hard res4et ..and print an alignment
Catalin Turcu Jul 30, 2011

I understood that ..tthis is why I sugest to open it if you think you can manage and clean and check all the pats ..maybe it still has paper jammed inside or something else..it is for sure a physical error cause any other case should been reset by the actions described earlier..

×

Related Topics:

Trustworthy Expert Solutions

This started out with a paper jam message, but there was no paper anywhere. Ink cartridge cradle would not move. Went through all the steps and finally got it to move, but then I get the general printer error message, but cannot resolve. What next?

1 Answer

Catalin Turcu

Add Your Answer

Attachments: Added items

Related Questions:

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Error message that paper jam in paper cradle

My printer keeps saying print cartridge cradle is stuck clear jam then press ok, but there is no paper jam

PIXMA 450...Keep getting paper jam message and I can't see any paper bits anywhere. Trying to open the machine from the back to look inside. Have removed the 4 screws on the back and still can't remove...

Screen says cartridge cradle is stuck but it moves freely

My HP Photosmart 8250 has had a paper jam. I cleared pieces of paper via the back access door. I still got a message that it was jammed. I then opened the paper jam door in the middle of the printer and I...

HP8250 printer

Print cartridge cradle is stuck ican't find where it is jammed

Print cartridge cradle stuck there was a paper jam. That was cleared, but now it says the cradle is stuck and the paper does not feed please help print cartridge cradle will not move

HP 7660 "Print Cartridge Cradle is Stuck" Message

Not finding what you are looking for?

Officejet 6500 Wireless All-in-One InkJet Printer

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Ask a Question

Check Out the Latest Printers Report

Top HP Office Equipment & Supplies Experts

Cindy Wells

k24674

Grand Canyon Tech

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Manuals & User Guides

Related Topics:

Trustworthy Expert Solutions

This started out with a paper jam message, but there was no paper anywhere. Ink cartridge cradle would not move. Went through all the steps and finally got it to move, but then I get the general printer error message, but cannot resolve. What next?

1 Answer

Catalin Turcu

Add Your Answer

Attachments: Added items

Related Questions:

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Error message that paper jam in paper cradle

My printer keeps saying print cartridge cradle is stuck clear jam then press ok, but there is no paper jam

PIXMA 450...Keep getting paper jam message and I can't see any paper bits anywhere. Trying to open the machine from the back to look inside. Have removed the 4 screws on the back and still can't remove...

Screen says cartridge cradle is stuck but it moves freely

My HP Photosmart 8250 has had a paper jam. I cleared pieces of paper via the back access door. I still got a message that it was jammed. I then opened the paper jam door in the middle of the printer and I...

HP8250 printer

Print cartridge cradle is stuck ican't find where it is jammed

Print cartridge cradle stuck there was a paper jam. That was cleared, but now it says the cradle is stuck and the paper does not feed please help print cartridge cradle will not move

HP 7660 "Print Cartridge Cradle is Stuck" Message

Not finding what you are looking for?

Officejet 6500 Wireless All-in-One InkJet Printer

I keep getting an error message about a paper jam for my printer but there is absolutely no paper jammed anywhere in the machine.

Related Topics

Ask a Question

Popular Questions

No HP devices detected. HP Solutions Center will close now. beware spam number 1800-975-0148 below

Scanner failure hp 6110 - Noise and stuck head

Hp 920 xl ink cartridge filling instructions anyone have them

Hp officejet 5510 all in one cartridge error

Bottom of page is cut off sometimes printing from vista computer

Check Out the Latest Printers Report

Top HP Office Equipment & Supplies Experts

Cindy Wells

k24674

Grand Canyon Tech

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Manuals & User Guides