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My panasonic nn-t795sf has a problem with the control panel. First the start/reset button stopped working...now several buttons don't work. The microwave can no longer be started without the use of these buttons. What is the likely problem? Regards, Jim

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

Otherwise, you may have a failed keypad. If that's the case see the rest of this solution.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 01, 2008

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If this has a 1 year warranty it is time to make that call.

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Let us know if the hard reset does not fix it.

You may have a failed keypad or control board.

We repair these for customers nationwide with our guaranteed $39.95 service.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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