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Re: USB Connection
Do you have the USB option turned on in the HotSync Manager?
Have you checked the item called Local USB in the HotSync Manager menu. This check mark ensures that HotSync Manager is listening to the USB ports on your PC for a HotSync request.
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Dell made an entry into the market of Personal Digital Assistants (PDA)
with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50
and X51. The Dell Axim PDA can be connected to the computer either by
using a cradle or a sync cable. The sync cable connects the device to
the computer directly. Here are the steps for connecting a Dell Axim to
a computer using a sync cable.
Microsoft ActiveSync software must be installed in order to connect the
PDA to the computer. This software is found in the Dell Axim Pocket PC Companion CD.
The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
Connect the USB connector found at the end of the sync cable to the computer.
the PDA. If the PDA is not properly cabled to the computer, you will
get the following message: “Connect your device to a computer using a
sync cable or cradle before running the system update. Ensure that
ActiveSync is installed on the computer and that the ActiveSync
connection is successful.”
Ensure that the Dell logo faces upward.
Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.
Check your USB ports with another device like a flash drive.
Reset your USB ports:
Here is what you can do to refresh the USB ports: 1. Right click MY COMPUTER 2. Select PROPERTIES 3. Select HARDWARE 4. Select DEVICE MANAGER 5. Select UNIVERSAL SERIAL BUS CONTROLLERS 6. Right click on each USB CONTROLLER and select Uninstall 7. Uninstall all entries 8. Reboot your computer 9. As your computer re-boots it will reinstall all USB connections it detects THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB drive.
If your USB ports are working, download and install the new version of Destop Manager and HotSync @
I had the same problem on the connection and it turned out just to be so simple as some dust/dirt in the connection surface for the sync cable. I fixed it by cleaning the connection surface with isopropanol. That helped.
You have to follow these steps exactly: 1. You have to start WModem; if there is a data connection already on, you will be notify to turn it off first. 2. You have to trurn on InternetSharing; you must do boths steps to be connected. After the initial connection, 3. You have to plug the USB cord into the Tilt, 4. You then plug the connected Tilt with the USB and plug the corresponding end into the laptop's USB; this action turs on the modem in your laptop and not Sync. Of course these instruction are for Windows Vista only.
I had the same problems. I downloaded PalmDesktop Win62.exe update from Palm.com and it recognized my USB connection, did away with the port error and hotsynced immediately. I messed with that thing for 3 weeks before I finally tried the update. It says it's not for the peg-n760c, but it works! I don't think they want you to update, but rather buy a new pda. Good luck! terymo2
I have a similar problem with my m515. I have 3 palms and 2 sync fine but the 3rd isn't even getting to the computer. There is no recognition from the computer that the palm is trying to sync even though I use the same cradle for all palms. The ensuing message is, "the connection between your handeld computer and the desktop could not be established. Please check your setup and try again". My settings are set Local and Cradle/Cable.
I may be wrong but each PDA (assuming you are connecting different brands) have different drivers. I connected a Toshiba and Dell PDA and each required their respective install disk with their respective drivers. Then I configured each pda using the Active Sync Connection Wizard. Everything ran smoothly after that.