When trying to print a page...my printer is only printing out color ...will not print anything that is black...as in words ...if the words are anyother color than black it will print them....was thinking that my black ink was out but its not telling me it is...IS IT?...Thank You!
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hello , I may try doing a printer reconfiguration page or page alignment again.
working properly. Press ✔. Press until INFORMATION is highlighted. Press ✔. Press until PRINT CONFIGURATION is highlighted. Press ✔ to print the page. If the configuration page does not print, consult the CD User Guide for more info on task.
hope this solves it. if not,
you may try this :
The sealing tape has not been removed from the print cartridge.
Remove the sealing tape from the print cartridge for the color that is missing. See Changing print cartridges.
Inconsistent colors after installing a print cartridge
The sealing tape has not been removed from the print cartridge. Remove the sealing tape from the print cartridge for the color that is missing. See Changing print cartridges.
Another print cartridge may be low. Check the supplies gauge on the control panel or print a supplies status page. See Printer information pages.
Print cartridges may be improperly installed. Verify that each print cartridge is installed properly
please give use more info to the problem if it still persists and we can try and pinpoint further
try to reload your catridge on the carrier or cartridge holder..
and clean your printer tab circuit and also the cartridge tab circuit and run maintenance page on it..
go to your printer panel and select maintenance ..browse clean printhead..and print maintenance page..to clean the cartridge..
You can print the Coniguration page and demos?
If so, somehow you may the settings to the printer wrong.
If you select , file, then print, see that the proper printer is selected.
If you can print those other pages, the printer and connection is fine. There is some setting not sending the print job from the applications.
Really sounds like the printer has be deselected at the default printer