Question about Kenmore 14.8 cu. ft. / 419 liter Chest Freezer 11531

1 Answer

Meat is frozen but ice cream is soft

The meat in my chest freezer is frozen (all except bacon) but ice cream is soft. Is frozen when placed in freezer but gets soft. Seal on lid appears fine--no cracks or breaks and touches all around the freezer. Ice does form inside the freezer at the top inside wall. I have turned the freezer to a colder settling (4 slots higher) and have removed the ice forming on the wall several times but the formation of ice continues. When turning the freezer setting higher I could not hear the motor kick in.

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  • mikecraig Oct 26, 2008

    I have the same problem. Ice cream is soft and creamy yet fish feels frozen.

  • Anonymous Mar 16, 2009

    ditto

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  • Kenmore Master
  • 43,501 Answers

Hi,
As the weather is getting warmer for many people their freezermeat is frozen but ice cream is soft - 2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator2_bing.gif Condenser Coil Cleaning Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator Troubleshooting2_bing.gif Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Posted on Aug 12, 2010

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Posted on Jan 02, 2017

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