New e-mail notification

Hi,

I have an hp1940 and I am wondering if anybody out there who also owns that particular model (or another in 19xx series) has faced the same problem. It seems to me that before I upgraded the original ROM (1.01) to 1.10 I was able to receive audible new e-mail notification, which I can't any more. The HP Tech Support is trying it convince me that the feature is not working "by design" - in other words it's not a bug. I find very hard to believe since there is a designated screen in the Settings -> Notifications alowing e-mail event selection with 3 options of which the the first one is the audible notification (there is also a tone galore to choose from). Whether the problem is related to the new ROM I don't know, but perhaps someone could comment on that and perhaps give me some advice.