Question about Palm Tungsten T5 - Multilingual Handheld

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Sync Doubling Calendar & Contacts in Outlook 2002

I am having lots of unrelated problems with my new T5 ... it is very unstable. 1) Every few syncs, most (but not all) of my calendar and contact entries are DOUBLED on both my PDA and my desktop. I have to manually correct this. 2) Syncing seems to randomly set some of my calendar entries to "free" rather than "busy," thus messing up my scheduling. 3) PDA crashes and required resetting very often (several times a day), many times directly after a sync. 4) Syncing seems to randomly add (empty) notes to many calendar entries. I am having other problems, but these are the main ones associated with syncing. I have installed the T5 update. Any advice?

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Re: Sync Doubling Calendar & Contacts in Outlook 2002

Your t5 is UNSTABLE possibly due syncing to an old username from an old PDA. To correct this: -delete manually the doubles (PDS has a tool but none for outlook) -perform hard reset on your t5 -hotsync - creating a new user name (do not use the old one) -you will be asked to use the same profile name for the outlook Then you should be good to go.

Posted on Sep 12, 2005

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My T5 will not synch my calendar in Outlook


Welcome to Fixya

Double check the Palm or palmOne program in Windows. Click Start then All Programs then Palm or palmOne. You should see an icon in there called Sync with Outlook or something similar. Click that icon and the Outlook conduits will replace those for Palm Desktop. Some conduits, like Media/Photos will continue to sync with Palm Desktop, but Calendar, Contacts, Tasks, and Memos will sync to Outlook.

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1 Answer

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A possible workaround: I agree that the current synchronising behaviour is not very helpful - especially as it is not very clearly documented - I nearly lost all of my personal calendar data completely! What I have done for now (and this may not be acceptable to you) is to allow Outlook Calendar to synchronise fully with my TE, but then mark all my personal appointments etc. as 'Private' (tick box in lower right hand corner of details). Tedious, I know, but hopefully will get easier as I go along... It is even possible to set up a 'filter' in Outlook so that the personal data is not displayed [Customise View: Filter / Advanced / Field: Sensitivity = Normal] All your personal calendar data on the Tungsten will now be marked as private as well, so if you want to hide any 'really' private records on there, you'll have to set Security to lock the handheld on power-off until you enter a password. Like you, I look forward to Palm resolving this issue by installing 1-way options on their conduits!

Sep 12, 2005 | Palm Tungsten T5 - Multilingual Handheld

11 Answers

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1 Answer

T5 Outlook Calendar Synchronization failed - Any one have a fix?


I went to the MY COMPUTER folder, clicked open PROGRAM FILES, open PALMONE folder, open the username folder and deleted the back-up files. However, before I did this I deleted all of the problems dates in the PC calendar and set the hotsync to PC overrides handheld. While this works, unfortunately I have found that I need to do it every once in a while which is very disappointing. It seems that Windows does not operate seamlessly with the Palm T5. I find that the hotsync crashes 50% of the time forcing me to reset my Palm T5. No information is lost, but it is really a pain in the *** to have to do so often. Versamail hotsync sometimes freezes on the handheld, but that is another issue which I have managed to fix much in the same way as describe above.

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1 Answer

Just bought Zire 31 and won't hot sync Outlook Calendar, Contacts, Notes with the following log:


Generally this error means that HotSync manager (via the 4 Outlook conduits) is having a hard time connecting to your Outlook or, in some cases, specifically to your Oultook profile.

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1 Answer

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I have the same problem. T5 Win XP Home HP Pavilion Desktop Outlook 2003. It seems to only attach the blank notes to recurring appointments. Delete them all (which is annoying) and they come back after a HotSync

Sep 11, 2005 | Palm Tungsten T5 - Multilingual Handheld

1 Answer

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Click on the hotsync icon in your system tray and then click "custom". That will bring up the list of things you are configured to sync with (conduits). For each of the ones you have problems with, click that conduit and then make sure it's set to sync the way you want...desktop overrides, handheld overrides, syncronize, etc. Potentially you have some of them selected as "do nothing". What shows up when I click custom from hotsync are the following Outlook Conduits: Calendar, Contacts, Tasks and Memos. If you don't have those showing up, you need to update your Outlook conduits on your PC. If you have them, click to select the problem conduit, then click "change" and select what you want to have happen.

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