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Re: F828 Is there a remote control available?
Yes... I don't remember the code I think is HC-VC1 or something like that, go to http://bhphotovideo.com and look for F828 accesories. It is around 35 USD and it is, after the flash, the best gadget for the camera I had found.
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The shutter ("door" you refer to) should be spring loaded - the spring will snap the door open when a slide enters the gate. Usually, if the shutter fails to open, it is because the spring that tensions the shutter has either fallen off or somehow unhooked.
For really long exposures (longer than 30 seconds) you need to set the camera to the Manual exposure mode and set the shutter speed to bulb. This keeps the shutter open as long as you hold down the shutter release button. Since this is inconvenient, a much easier way is with the remote.
Press the [info] button to bring up the shooting information display. Press the [i] button to put the cursor into the display. Use the cursor keys to move to the release mode (fifth item from the top along the right edge) and press the OK button. The Quick-response remote mode (marked with an icon of the remote control) fires the shutter when you press the button on the remote. the Delayed remote mode (marked with the remote and "2s") gives you two seconds to hide the remote behind your back when taking self-portraits.
In either of the remote modes, when the shutter speed is set to bulb the shutter opens when you press the button on the remote and stays open until you press the button again (or the camera battery dies). This way you can press the button, go and do something else for a while, then come back and press the button again.
Information on the release modes is in the "Release Mode" section of the manual (page 65 in my copy). Information on using the remote control is in the "Self-Timer and Remote Modes" section of the manual (page 67 in my copy).
In either case, set the camera's shooting mode to one of the two remote modes. Quick-response remote mode fires the shutter when you press the button on the remote. Delayed remote mode waits two seconds for you to hide your hand behind your back before firing the shutter.
If you're using a wired remote, you don't have to do anything. Just use the button on the remote instead of the shutter release button on the camera.
If you're using an infrared remote, set the camera's shooting mode to one of the remote modes. The quick-response mode fires the shutter when you press the button on the remote. The delayed moded gives you two seconds to hide the remote behind your back before firing the shutter.
I don't see why you don't read your manual. This camera has remote. http://www.dpreview.com/reviews/specs/Sony/sony_dsch20.asp You don't want to open the camera, not a good idea. Most of these kinds of cameras have remote control built in and can use a controller from some distance. Most use a similar kind of control as the remotes for TV, Vcrs, and so on. http://www.dcviews.com/_sony/h20.htm