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Hold in the Feed button for 4-5 seconds, which causes the printer to attempt to "Auto-calibrate." If that doesn't solve it, then slide out the Media Sensor (green plastic bar that sticks out over the labels) about 1 inch from all the way in ("in" = left if looking from front). Then press Feed to clear errors. If still get same error, then look for piece of label or ribbon stuck in that error - ok to blow out with canned air. Then try holding in Feed again for 4-5 seconds to Auto-calibrate again.
The paper size in the feeder and the paper size in your printing properties have to match. I.e. if your printing format says "letter size" and in your feeder is legal or A4 paper you will get this error.
any stripes are usually caused by imagining unit, first use the tool in front cover to clean laser glasses. inspect IU drums for stripes maybe youll need to change them. is the page coming out ok, but picture is printed crookedly ?
Make sure the paper aligning slides are tight to the sides of the
paper. In the case that they are spring loaded make sure there is not
something preventing them from holding the paper properly aligned.
The print head could be 'off-track'...
If the text is properly aligned on the edge of the page, but appears
crooked it is related to the print head assembly. If the text is not
aligning to the edge of the page then the paper is not feeding straight
and the paper aligning slides are at fault.
It is also possible that one of the paper feed rollers are not grasping
the paper and it is forcing it to one side as it pulls it in.
Are we talking about a paper feed problem from the paper cassette tray or the Auto Document feeder on the top. Either way, check the the paper width guides, or if it is the paper cassette tray, remove it and check the paper pick up roller locking clips.
Check for any pieces of torn paper in the path, especially on the left side. You can also reach into the slot that the paper feeds into and feel each of the rollers behind the plastic cover; they all should turn freely, pay special attention to the wheel to the left.
errer light won't go off...... why?
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