Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

3 Answers

Creative Zen is not recognized by my computer.

When I plug my zen into my computer it doesn't recognize the player at all. Everything used to work before I got my computer's memory wiped and I had to reinstall everything. My computer makes a noise when it recognizes new hardware being plugged into a usb port. Now it makes a weird noise when I attach the zen. The zen, in return, usually turns on and says "docked" when I plug it into my computer. Now it just turns on and won't dock. It's getting low on battery power and I'm worried I'll never be able to use it again.

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  • bayareafoo Sep 01, 2008

    I am having the EXACT same problem with mine. I can't seem to figure out how to get it to recognize my Nomad Jukebox. I hear it make the same sound when I plut into the usb but still in the "organizer" it doesn't show my mp3 player as an option. Does anyone have a fix for this? I'm in desperate need to figure this out!

  • Anonymous Sep 19, 2008

    posted by SEIHA on Setamper 31, 2008


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    When
    I plug my zen into my computer it doesn't recognize the player at all.
    Everything used to work before I got my computer's memory wiped and I
    had to reinstall everything. My computer makes a noise when it
    recognizes e when I attach the zen. The zen, in return, usually turns on
    and says "docked" when I plug it into my computer. Now it just turns on
    and won't dock. It's getting low on battery power and I'm worried I'll
    never be able to use it again.

  • Bluejay99 Feb 06, 2009

    I followed the instructions, but after downloading ZenXtraP4SAudible_PCFW-LB-2_10_03.exe I tried to run it and was told "Your player is not connected, please connect your player." It was connected. I tried unplugging and replugging, and resetting, to no avail.This is driving me crazy.

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Creative labs Nomad Jukebox zen mp3
cannotused anymore cause have a firmware problem everytime reboot the unit

Posted on Sep 04, 2008

CREATIVE has DISCONTINUED ALL SUPPORT for the NOMAD JUKEBOX ZEN EXTRA. The software and firmware was on their website 6 months ago and they have now removed it. (software for players that are CLOSE in style will not work.)

Apparently they have decided that this first generation player is no longer viable.

My unit is barely hanging in there and after extensive research I discovered that the support materials were removed.

Time to go to an IPOD. The new Creative line sucks. It's been a WONDERFUL 5 years with this underappreciated unit.

Posted on Sep 01, 2008

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Support for Creative ZenXtra is still on the site. I downloaded everything today.

Here is a solution from VOTIT that absolutely worked. I can now use my ZenXtra for the first time in a year.
1) Connect the ZenXtra on a computer with Windows XP and Media Player 9 (to do this I had to reinstall the original OS (XP Professional service pack 1) and then upload Media Player 9 from microsoft.com). You need to use a clean OS that has not had a Creative mp3 player like a ZenXtra connected to it before.
2) Make sure you've connected the Xtra via USB.
3) Upgrade Windows Media Player 9 to Windows Media Player 10 (download from microsoft.com)
4) Restart the computer
5) Disconnect and then re-connect the ZenXtra to the computer via USB. Your PC will recognize the ZenXtra, but you still need to install the firmware to get the Zen to actually work.
6) Run the firmware program "ZenXtraP4SAudible_PCFW-LB-2_10_03.exe" (it's available for download at www.creative.com/support)
7) It reinstalls the ZenXtra OS and reboots the ZenXtra. After reboot the ZenXtra user interface is back.
8) reinstall your music files using Creative software or Windows Media Player 10.

That's all folks! Spread the word for all those ZenXtra users out there!!

Posted on Sep 09, 2008

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plug your zen into pc usb. then go to start menu, find the folder containing your zen drive. You can copy and plaster or drag and drop your files into your zen here this way. If your pc is not recognizing your zen, then make sure you have the lastest updated driver for zen on your pc. This driver must be installed and up-to-date for your pc to recognize your zen

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Creative zen


After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did?
1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

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6 Answers

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I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.
http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.

----

1. Plug your Sleek to your computer.
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http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

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5 Answers

Confused!!!!


there might still be hope. If you downloaded firmware version 2.11.01 it will not be recognized by creative organizer; you will need to install plugins to make creative organizer recognize it again. Go to www.creative.com/support --> downloads and follow the links to download the plugins. There are 1 or 2 to download. Do you have windows media player 10? If so then the zen should be recognized in wmp 10 and you can download songs that way. If you have windows media player 11, you will need to roll back to windows media player 10 for it to be recognized. NOTE: if you don't use windows media player to sync songs, then just ignore everything I said about it.

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