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I have an Insignia Video Player (model NS-DV2G) that I am having problems installing on my WinXP system (SP 2, WMP 11). I am getting an MTP/INF device error. Can anyone help with this please?? Thank you

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  • innisfam Sep 01, 2008

    My original post states an Insignia Video Player, not sure if this is what my system thinks
    my device is and is calling my device a video player. The Insignia is
    primarily used as an MP3 player, with video playback capability (as
    many of these types of devices have). I do have a Nextar MP3 player
    that I may connect to this system with no issues. The systems
    recognizes the Nextar as an USB Mass Storage device as opposed to the
    Insignia. For whatever reason, the Insignia is recognized as an MTP
    device. I hope there someone out there who will be able to help me with this?



×

1 Answer

I believe you can maualy install a mass storage device driver for your mp3 player in device manager.

Posted on Sep 01, 2008

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Where can I get an owners manual for my mp-3 player insignia model # NS-DV2G


The only manual that I've found for Insignia NS-DV2G is an online manual. Please check the link below:

http://the-gadgeteer.com/2006/12/15/insignia_ns_dv2g_and_ns_da1g_digital_media_players/

Thank you!

Sep 02, 2010 | Insignia NS-DV2G MP3 Player

1 Answer

I want to download an album from my computer to my Insignia mp3. When I plug the player into my computer all I get is the charging screen. I want to get the album from media player.Jerry


When the player connects only with the charging display, there are 3 points that need to be checked:

Battery and cable connection
1. Connecting the player to the computer, the charging symbol should start loading; battery "green" or "partly green" indication. The player should respond with "OK to disconnect" = connection established correctly.
For proper charging and connection put the USB cable plug directly to the computer preferred at the back side: not through a hub or card reader.

MSC mode
2. The player is switched to MSC mode. MSC = Mass Storage Class. In this mode the device is seen as a flash drive also called removable disk, that can be accessed using Windows Explorer.
The Hold switch was in hold position on the top side, before connecting to the computer.

Disconnect the player and release the hold switch. Next the player should be in standard MTP mode. MTP = Media Transfer Protocol used for transferring files with media software.

MTP mode
3. The media software on the computer for transferring files is not installed or not working properly. Update or reinstall the media software.

Manual for Insignia NS-DV2G:
http://insigniaproducts.com/cms/documents/NS-DV2G%20UM%20EN_SP_FR.pdf


When this didn't help the firmware on the player needs to be reinstalled.
For firmware see the Drivers in the Support tab of the next link:
http://insigniaproducts.com/products/portable-audio/NS-DV2G.html

Oct 01, 2009 | Insignia NS-DV2G MP3 Player

2 Answers

Computer wont read my mp3 player wehn i plug it in?


To make it work you have to change it to MSC mode (Only for Windows XP and 2K, it somewhat technical so do it at your own pace and follow instruction:
  • Click on the Start button and Select Settings. Then click on Control Panel.
  • Double click System, and then select the Hardware tab.
  • Click on Device manager.
  • Click on the '+' for Portable device and you will see "Insignia Video Player".
  • Right click and select "Update driver".
  • A Hardware Update Window will open, Select "No, not this time" when windows asks to search for software. Click next. Check the "Install from a list or specific location" checkbox and then click next.
  • On the next screen select "Don't Search. I will choose the driver to install".
  • Click next and then you will see a window showing two drivers that are compatible with your player.
  • To put the device into MSC mode select "USB Mass Storage Device" and click next.
  • A finish installing driver will appear and your device will now appear as a hard drive on your system.
  • To switch back to MTP mode, open the device manager as above and click on the "+" for "Universal Serial bus controllers" and you will see "Insignia Video Player".
  • Then follow the steps above until you reach the "Select the device driver..." screen in which you select "MTP device".
  • Then click next and your device will be reset back into MTP mode.
Make sure your insignia has the latest firmware, this i provide for you also here: http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

Hope that helps to fix it
Moises

Jan 24, 2009 | Insignia NS-DV2G MP3 Player

1 Answer

How do i download music from my laptop to the insignia ns-dv2g


Rhapsody Online does not burn or rip CDs, transfer to devices, or play music offline. To obtain these features, you will need the full-version Rhapsody. You need the full version to rip music from a cd and take it to your insignia ns-dv2g
That's what stinks with this Best Buy brand. You could try to do it with WMP.

Let me know if this helps
Moises

Jan 22, 2009 | Insignia NS-DV2G MP3 Player

1 Answer

Computer does not recognize the Insignia NS-2V17


The problem is after service pack 3, xp pro does not recognize MTP devices any longer

  • Click on the Start button and Select Settings. Then click on Control Panel.
  • Double click System, and then select the Hardware tab.
  • Click on Device manager.
  • Click on the '+' for Portable device and you will see "Insignia Video Player".
  • Right click and select "Update driver".
  • A Hardware Update Window will open, Check the "Install from a list or specific location" checkbox and then click next.
  • On the next screen select "Don't Search. I will choose the driver to install".
  • Click next and then you will see a window showing multiple drivers, Select the "Portable Devices" driver and you can select MTP or USB mass storage.
  • Select "USB Mass Storage Device" and click next.
  • XP will finish installing the driver and you MP3/video player will appear and your device will now appear as a hard drive(s) (if you have a memory card) on your system.
  • Windows Media Player and other application will now recognize your device.

Jan 08, 2009 | Insignia NS-DV2G MP3 Player

1 Answer

Ns-dv2g


I recommend you try another kind of Video Converter,
Video Download Studio is a pretty choice to all of us.
Download,convert,trim,crop and edit your video with high quality and fast speed.
have a look from http://onlinevideodownloader.net/
hope it can help you more or less!

Jul 08, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

Insignia player + Napster + Vista SP1 = headache!


Yay for Vista :(

Here are a couple of options:

1) Try uninstalling the device driver and then reconect the player to re-install the driver.

2) Try re-installing Napster, or look for an update to Napster since this may be a common bug that Napster is aware of and has fixed.

May 21, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

Frozen


It sounds like you are having a firmware issue.

Easiest solution is to connect the NS-DV2G to your computer and place the firmware file on it. When you disconnect, the firmware will install. You'll loose all your settings and probably all your songs, but it should correct your player.

This is for the NS-DV2G:
http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

Good luck!

This is for the NS-DV2GC:
http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

May 21, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

Can't open downloaded files off Media Player 11 off new pc with Vista installed.


Try administrator rights by right-clicking on Windows media player or try to turn off UAC(User acc control)

May 20, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

I CANT FIND DRIVERS FOR MY MP3 PLAYER


Hello haroold,

No drivers should be needed for the Insignia® NS-DV2G MP3 player as long as you are running Windows ME-2000 or later. Drivers for Windows 98SE are available on the Insignia website at http://www.insignia-products.com/t-Win98SEUSBDriver.aspx.

For your reference, the product page for your MP3 player (including manual, FAQs and other useful info) can be found on the Insignia website at: http://www.insignia-products.com/p-249-insignia-2gb-mp3-video-player.aspx.

Best Regards,
Ken
Go Ahead. Use Us.

May 12, 2008 | Insignia NS-DV2G MP3 Player

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