If you are able to print form the computer.
Then follow the following steps:
Take out both the cartridges from the printer and unplug the power cable from the All-In-One and the wall outlet.
Leave the power cord unplugged for at least 1Mins time.
Connect the power cable directly to a wall outlet without a surg protector.
And before connecting the power cable back to the All-In-One press and hold the # and No 6 button and connect the power cord do not release the keys untill you see a message as Semiful reset.
And if the unit is turned Off then release the keys and turn the power on and try copying or printing.
Good Luck
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