Question about HP Pavilion ze2000 Notebook

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Charging problem I have a hard time getting my adapter to charge my laptop. The thing in the charge hole is loose. Is this fixable? I have gone through 2 AC adapters and don't know what else to do. Thanks

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My answer:

I charge $100 flat rate fee to either re-solder and/or to replace (as in your case) the broken power adapter jack on the laptop mobo with a new jack. Any other further mobo damage (if any is present) would have to discussed at the time of initial inspection upon receiving your laptop here. More times then none the jack mobo support pins (usually only 2 if a cheaper board design, or 4 pins if a better quality design) are broken off and the +/- adapter jack contact pins on the mobo come loose solder-wise from excessive movement. If the new jack replacement part has to be ordered special then it usually only takes 2-3 days from my electronics parts supplier locally here.

Continuing to use the laptop in this manner chances the risk of frying the mobo should that broken jack short out or cause a current spike surge to the power supply!! Choice is yours - so use your better judgment here.

You would have to also pay for USPS shipping both ways from Anaheim, CA.



Posted on Aug 31, 2008

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My shop charges $190 to resolder a new inside connection (if possible. need to see inside)

Replacing a motherboard is the price of mobo + 2 hr labor ($95/hr) = $440

I would test and make sure there's not a short in your power cable. Use a voltmeter and hold + inside and - outside and move the cable all around and see if it drops in and out. Other than needs to see a shop.

James Mac

Posted on Aug 31, 2008

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Try to isolate the problem first. See whether it's a laptop issue or an adapter issue. If the adapter has a light, see if the light is coming on when you connect it. Also see if the laptop works if you remove the batteries and connect the adapter.
There could be several issues here:
1. Your adapter's light may be coming on, but it still might not be delivering power to the pin. If you have a multimeter, connect it to the terminals of the charger and see if you get a voltage reading; if not, there may be a problem with the cable running from the adapter to the laptop or the adapter itself may not be giving the right voltage.
2. The second possibility is that the adapter is OK, but the laptop's power connector is faulty. This will require a technician to remove the old connector and solder a new one into place.
3. If both the adapter and the connector are fine, then the problem is most likely with your charging circuit, which is inside the laptop. This circuit powers the laptop through the batteries, and will once again have to be inspected by a qualified technician.
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