Question about GE Spectra JBP78 Electric Kitchen Range

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GE JBP64 Radiant Range - won't work

The cooktop surface and clock work sporadically. As of now the clock or any display is not working until you turn a burner on then the clock displays and the burner on light will come on but the surface units do not heat.
When you turn it back to off again the clock display goes blank again.

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This is a very strange one, and you don't say how old this unit is or how long you have had problems with it, but most likely you have a poor electrical connection. Turn the breaker off and unplug the range. Remove the cover over the receptacle you just pulled the plug from and check all the electrical connections. If all OK, check the electrical connections where the cord attaches to the range. If still OK, inspect additional range and household wiring to range, including the connections right on the circuit breaker.

Posted on Aug 31, 2008

  • veralynn420 May 17, 2011

    I have this same problem and did as you recomended , even replaced the motherboard and still have the same problem. I have 120 on the burner control switch till it is turned on then it goes to 0 vac . If I could get a schematic for this I could figure something out but I am open for any sugestions

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Tip

Best way to Fix Scratches on Your Radiant Smooth top Cooktop


Cooktops are in many homes and are a preferred kitchen appliance to many home owners. The Cook in the kitchen can appreciate the stylish look of a sleek radiant smooth top Cooktop . Many invest top dollar to have stainless steel appliances including the following: Refrigerator, Dishwasher and Compactor. Moreover, having a sharp looking Cooktop addition only compliments the style and design of any high end kitchen. Maintainence and care of such an essential attractive appliance such as a cooktop is important.


Here is the best way to fix scratches on your Radiant Smooth top Cooktop:

Step 1 - Prepare your Cooktop by cleaning the surface*Make sure the surface is cooled* Use a damp rag first and sweep of crumbs and food stuff. Use your favorite cleaner and rinse completely. Careful not to get moisture around knobs or switches. Dry off surface.

Step 2 -- Work on the scratch area
Run the sharp edge of a razor over the scratch around 3x and this will aid in smoothing out any raised ruff edges. Apply gentle pressure to the cooktop scratch area.


Step 3 - Apply A Cooktop Cleaner
Use a few drops of cooktop cleaner to the scratch area. Use a sponge to rub in cleaner. Use circular motions to allow scratch to absorb product. Run the razor edge over scratch again making sure not to apply to much pressure.

Step 4 -- Clean Cooktop surface again and remove cleaning product
Rise off cleaner and dry with a dry paper towel. Inspect scratch to test results. Repeat step 3 until you have desired results.

Special Note* Their are many ceramic cleaning products to choose from and many claim to be the best on the market. Be sure to choose one that has good reviews and then test the results. Special attention must be given to all radiant smooth top cooktops. Be sure to use only cookware that is recommend by the manufacturer. And be sure to clean spills as soon the cooktop is cooled to keep the appliance looking well. Deep scratches or pits cannot be removed or buffed out and may lead to a cracked cooktop.





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Surface Element Switch If the surface element won't work, and there is another element of the same size on the stove, try switching the elements. If it still won't work, the surface element switch is probably defective. The surface element switch can't be tested or repaired, it will have to be replaced.

Surface Element Board If a surface element won't work the surface element board might be defective. Each burner is switched on and off with the help of a relay on the surface element board. If one or more relays has failed the surface element won't work. If two or more burners fail at the same time, this is likely the problem. If only one surface element won't work and the element itself checks out to be good, the surface element board might be defective.

Coil Surface Element If the surface element won't work, the coil surface element might be burned out. Most coil surface elements can be pulled out of their socket and checked with an Ohm meter for continuity. If the surface element won't work, check to see if there is any visible damage to the coils. Also, check to be sure the element is pushed all the way into the socket.

Radiant Surface Element The most common cause when the surface element won't work is the radiant surface element itself. The radiant surface element - or heating element - can burn out similar to a light bulb. If the surface element won't work and it doesn't have continuity, it will need to be replaced. The radiant surface element is not repairable.

Solid Surface Element If the surface element won't work, and the stove has the solid surface element type of heat, it's likely that the solid surface element itself has burned out. The solid surface element works very similarly to other surface elements - inside there is a heating element that glows when electricity is applied to it. As it gets hotter, the heat is transferred to the solid surface element

Terminal Block If a surface element won't work, there may be a problem at the terminal block. The appliance has a power cord which is attached to a terminal block. Over time, the connections at the terminal block can fail and burn open. When this happens, normally all of the surface elements won't work. The solution is to replace any burned wires and replace the terminal block.

Loose or Burnt Wire Connection If surface element won't work, there might be a burnt wire supplying power to the surface element. Sometimes the wire supplying power to the element burns out right near the element itself. Check for this by just looking at the wires leading to the element. If they're burned out it is usually easy to spot.
Incoming Power Problem Although not as common, if the surface element won't work it is possible that the appliance is not receiving proper voltage. Electric ranges require 220 volts of alternating current. If for some reason the appliance is receiving significantly less, the surface element won't work. Check for proper voltage using a volt meter at the socket where the appliance plugs in.

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