Question about Palm Zire 31 Handheld

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Just bought Zire 31 and won't hot sync Outlook Calendar, Contacts, Notes with the following log:

OtSync operation started - Installed file: C:\Program Files\Handspring\MC\Install\dbscan.prc OK Install Outlook Notes The conduits were unable to attach to Outlook, possibly because the logon was canceled or otherwise failed. Synchronization failed. OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Notes with 1 message(s) Outlook Calendar OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Calendar Outlook Contacts OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Contacts Outlook Tasks OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Tasks OK Expense OK Note Pad OK Quick Install -- Backing up db psysLaunchDB to file C:\Program Files\Handspring\MC\Backup\psysLaunchDB.PDB -- Backing up db Saved Preferences to file C:\Program Files\Handspring\MC\Backup\Saved_Preferences.PRC OK System HotSync operation complete Outlook Notes The conduits were unable to attach to Outlook, possibly because the logon was canceled or otherwise failed. Synchronization failed. OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Notes with 1 message(s) Outlook Calendar OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Calendar Outlook Contacts OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Contacts Outlook Tasks OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized Outlook Notes The conduits were unable to attach to Outlook, possibly because the logon was canceled or otherwise failed. Synchronization failed. OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Notes with 1 message(s) Outlook Calendar OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Calendar Outlook Contacts OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Contacts Outlook Tasks OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Expense -- Outlook Calendar User: Christina M. Carlos Version: 3.0.2 (Build: 20010112) ERROR: 00004011 Error connecting to Outlook. 685: BaseConduit ERROR: 00004011 Root folder open failed. 12883: BaseConduit Also, When I started sync, a Windows Messaging message came up, "MAPI spooler could not be started. Close then re-start all mail-enabled applications. MAPI 1.0 [000004C7]. Tried a dB Scan and it said insufficient memory to scan unique ids and did not complete scan IS THIS A PALM ISSUE OR AN OUTLOOK ISSUE?

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Re: Just bought Zire 31 and won't hot sync Outlook...

Generally this error means that HotSync manager (via the 4 Outlook conduits) is having a hard time connecting to your Outlook or, in some cases, specifically to your Oultook profile.

Posted on Sep 12, 2005

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