Question about HP Scanjet 3400c Flatbed Scanner
First try a hard reset. Use the following steps to perform a hard reset on an HP Scanjet Scanner.
1. Disconnect all cables from the scanner.
2. Lock and unlock any carriage lock.
3. Place the scanner on a flat and level surface.
4. Wait at least 5 seconds after disconnecting the cables before re-connecting any cables for testing or troubleshooting.
If the bulb is indeed fused, you will need to get the device serviced. This cannot be done by yourself, as the lamps are not sold separately..You can contact HP here:
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Posted on Oct 04, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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