Question about HP Scanjet 3400c Flatbed Scanner

1 Answer

Scanner problem My HP ScanJet 3400C worked great for over a year. Recently I noticed the light was not on while the machine scanned. Also, Image was black. Does this mean I need a new scanner bulb? If so, whats the part number & how do I replace it?? Thanks Tina

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

First try a hard reset. Use the following steps to perform a hard reset on an HP Scanjet Scanner.
1. Disconnect all cables from the scanner.
2. Lock and unlock any carriage lock.
3. Place the scanner on a flat and level surface.
4. Wait at least 5 seconds after disconnecting the cables before re-connecting any cables for testing or troubleshooting.

If the bulb is indeed fused, you will need to get the device serviced. This cannot be done by yourself, as the lamps are not sold separately..You can contact HP here:
http://welcome.hp.com/country/us/en/contact_us.html

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. - If you find that the solution/answerI provided led you to, or resulted in a fix, please close the ticket with a FixYa!rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Oct 04, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I got a completely black image after scanning, what is the solution? I am using hp scanjet 3400c.


I got the same problem "showing blank page"
It will be the hardware problem or scanning bulb may not work.
help..

Sep 19, 2011 | HP Scanjet 3400c Flatbed Scanner

1 Answer

SCANNED IMAGE APPEARING TO BE BLACK AFTER CLEANING THE GLASS


try this:
1. check your usb port (if possible try another)
2. make sure the scanner has enough power (if not use stabilizer)
3. Try using windows scan instead of software scan. i.e scanner and camera wizard
4. if you are using windows vista or 7 try running the application as an administrator

this should work
of not contact a nearby technician

Jan 04, 2011 | HP Scanjet 3400c Flatbed Scanner

1 Answer

I keep getting cannot find scanner. Nothing has


suggest you install linux 2.6.8 or higher and begin enjoying free and open source software.

Complete, fully-featured scanning software is available at no cost!
http://www.sane-project.org/man/sane-niash.5.html

Jan 22, 2010 | HP Scanjet 3400c Flatbed Scanner

1 Answer

I get an error saying: scanner could not be initialized scanner not found. and i have it all hooked up right. and its worked for years now all of a sudden it isnt working.


Have you plugged it into a different USB port recently. If so either delete the printer from Device Manager and let the system find it again. Or plug it back into the original USB port.

Nov 17, 2009 | HP Scanjet 3400c Flatbed Scanner

1 Answer

Driver for windows vista home premium sp1


HP doesn't have a Vista driver for Scanjet 3400c. I'm afraid your scanjet isn't compatible with Vista.

May 06, 2009 | HP Scanjet 3400c Flatbed Scanner

1 Answer

I have a new pc with windows vista and I can't install my scanjet 3400c because hp has not got the drivers for vista. I've tried some solutions from the net but it seems they haven't worked. Is there any...


You can still use the scanner to scan, but the buttons on the front won't work any more and you have to perform those operation (print, email) manually. Pressing the buttons opens a dialog box allowing you to scan your item.

Jan 23, 2009 | HP Scanjet 3400c Flatbed Scanner

3 Answers

HP Scanjet 3400 C


Unfortunately, The 3400 series cannot be cleaned on the underside of the glass. Scanners with the capability of having the under side of the glass cleaned are listed below.

Aug 03, 2008 | HP Scanjet 3400c Flatbed Scanner

5 Answers

Software for HP Scanjet 3200C, OS = WinXP


try this link with HP , they dont have the scanjet 3200c listed anymore , but try the software for the scanjet 3400c , it should work for your scanner , hope it helps AJ

May 22, 2008 | HP ScanJet 3200C Flatbed Scanner

Not finding what you are looking for?
HP Scanjet 3400c Flatbed Scanner Logo

Related Topics:

608 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Scanners Experts

D. E. Hev

Level 3 Expert

1059 Answers

Tony Isted

Level 1 Expert

49 Answers

gbob59

Level 3 Expert

2963 Answers

Are you a HP Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...