Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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Clicking sound and crumpled paper

I have a Xerox XD-100.

All of a sudden a "clicking" noise istarted recently after the machine is turned on and is warming up. This lasts about 10 seconds. The same noise is heard after pressing the "START" button. A paper jam symbol appears. Crumpled / accordioned paper is jammed beneath the fuser. Even after clearing the paper ----- the same noise and jam occur.

Result --- no copying possible.

What could be the problem?

Thank you

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Bad heat roll drive gear in the fuser. Very common problem.
Look up on google a business called "The Parts Drop". Ask for Britt, part is $13 or $14.

Posted on Aug 31, 2008

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This rests close the drive gear. Sometimes you can hear a thumping noise which is coming from the gear skipping over the fuser gear.
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Call Xerox for further repair if this is the case. Also behind this gear are many other gears that can cause this same problem. Very involved and time-extensive to repair even for a trained Xerox technition.

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Here is a picture of the aforementioned broken gear, with a replacement gear visible for comparison:
db4ad8a.jpg

From a different angle:
c0bdad3.jpg

The printer repairman said that the plastic gear found in this and similar models can fail after as early as a few months of use. Best of luck!

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