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HP Photosmart Essential v3.0 and v3.5

I had v1.9 installed and running perfectly. I downloaded V3.0 and it worked for a few weeks but then suddenly it would not open. I contacted HP and spent a couple of weeks working through their suggestions but I have to say I was less than impressed. The end result was that it is still not opening. I have just downloaded the latest V3.5 in the hope that something would give but no luck. By the way v1.9 is still working fine. I have just had an error message hpqcutil.dll was not found and I have tried to find out what that is and to download the file but no joy there either. However this only appeared once and I have uninstalled and reinstalled (as well as many other things) without success. I have my fingers crossed that someone can help me. I know this is a free download but on a matter of principle I feel it should still work (particularly when it was working fine) and anyway I was enjoying using it. I like the product but...... Please help.

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  • grin832 Sep 30, 2008

    I have the same problem. My computer hangs when I tried to open ( I had downloaded both 3.0 and 3.5,

  • Anonymous Mar 05, 2009

    same photosmart essential 3.5 problem it won't open

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Copy all the files in "C:\Program Files\Common Files\HP\Digital Imaging\bin" to "C:\Program Files\HP\Digital Imaging\bin"

Posted on Sep 07, 2008

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The issue of hpqcutil.dll missing from Photosmart Essentials.

This file should be located in C:\Program Files\HP\Digital Imaging\bin .

SOLUTION:*** Try to Copy all the files in "C:\Program Files\Common Files\HP\Digital Imaging\bin" to "C:\Program Files\HP\Digital Imaging\bin".****

Happy Printing

Posted on Oct 04, 2008

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SOURCE: hpqcutil.dll missing

Copy all the files in "C:\Program Files\Common Files\HP\Digital Imaging\bin" to "C:\Program Files\HP\Digital Imaging\bin".

Posted on Mar 19, 2010

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