Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

2 Answers

Whirlpool duet ht now getting new error

Jsrock516, thanks for the great advice. I cannot find your last answer, the one where you gave specific instructions for checking the board. I printed it, but can't find it on the site again to respond to and rate?

The machine mysteriously started working again, after getting f dl and replacing the door latch, not working immediately after, then before trying your last recommendation, I tried the unit and it worked. Several loads worked fine, but now I'm getting an f11 error mid cycle (got it once, has worked fine since then). I'm assuming the CCU board is bad since I'm getting multiple errors. I'm thinking of getting a new machine (this one's 5 years old) instead of pouring money in to this one to keep getting things replaced. The salesman at one of our local stores is recommending the same machine, the new model, saying they're much more reliable now. But, for obvious reasons I'm hesitant. . . thoughts?

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  • lauratoddbax Sep 02, 2008

    jsrock516 has been great! Very knowledgeable and prompt to post potential solutions to our problem!

  • Anonymous Sep 24, 2008

    My washer is stuck in the middle of the cycle and won't either start again and I can't seem to switch it off either so the load is locked up in the middle of the cycle. Pl let me how i can reset the washer to start again when neither the pause/off button and the start button both don't seem tone working.

    Thank you.

×

2 Answers

Is a new CCU easy to install (I found the door latch replacement to be relatively easy, so compared to that)? Can I order it from the same parts site as the door latch, and if so, do you know the part number, etc. (that made it SO easy last time, thanks!)?

Posted on Sep 02, 2008

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Sorry about the laura. Here's the reply I gave on the 28th. Okay...I hate it when that happens. Here's what we're down to. You've either purchased a defective door latch, you have a defective cable connector, or the Central Control Unit (CCU) is defective. I was hoping the door latch would have fixed the problem for you as this is the most common failure. Normally, if the CCU fails, an F11 error would also be generated. Here's what you need to do to verify:

1. Inspect the wire harness at BOTH ends to ensure you don't have any connectivity issues. Look for any frayed or broken wires along the cable run. The cables are generally installed well by the manufacturer, but I have seen cases where the cables come loose and begin to chaff, or break.
2. Next, remove the top panel of the washer by removing the three screws that hold the panel in place inthe rear. With the screws removed, the panel will slide back, then off. Locate the CCU, directly behind, and slightly above the wash tub. This is the Main Computer for the washer. There two connector plug leading from the CCU that control the door latch functions. They are as follows:

Plug 6: Door Lock/Unlock Solenoid (3-wire connector, 5th from the Right along the front of the CCU) - Readings across the Lock and Unlock solenoid test points should be 60 ohms. Unlock is Pins 2 & 3, Lock is Pins 1 & 3.

Plug 8: Door Lock Main Switch (4-wire connector, 3rd from the Right along the front of the CCU) - Readings across test points 1& 2, and 4&5 should read 0 ohms with the door in the LOCKED position. You will need to close the door and press the START button the lock the door. If the CCU works you should get 0 ohms at the test points mentioned.

NOTE: Checks are to be made on the board, NOT the plugs. Pins should be number from L to R. Perform end to end continuity checks on the cables by disconnecting the plugs at either end. Make sure the washer is UNPLUGGED when you do this.

If you do not get the appropriate readings at the CCU, I'm afraid you have a failed board. This is not common for this error code. If the readings are good, and you're sure all the wiring is good, you may have purchased a defective door latch.

I hope this helps you. Sorry that our original efforts didn't give you a quick fix. If you have any questions, or require additional assistance, please let me know. PS The "F11" error associated with the "Fdl" error that did not go away, tells me that this IS a CCU problem. I've experienced this one before. It could be a loose connection somwhere, but more than likely the control board is starting to fail.

Posted on Aug 31, 2008

  • Jeff Rockwell
    Jeff Rockwell Sep 02, 2008

    Lauratoddbax,



    To answer your questions about purchasing a new washer...just remember one thing, salesman work off a commission. Although, I do believe there some honest salesmen left in this world, many will tell you anything to get you to buy something from them. Another thing to consider, if the new washers are more reliable, so are the replacement parts. Most manufacturers learn from their mistakes and produce replacement parts that remedy many of these common problems. I've worked on this particular model many times. The internal components do not differ that much from year to year. Last of all, (and this is just a personal opinion) it does not make sense to spend over a thousand dollars on a new appliance to fix a problem with your current appliance. The average repair cost for a new CCU is about $150. I see consumers doing this all the time. I'm not trying to sway you either way. Just trying to give you some sound advice.



    PS I personally own one of these washers and have never had a major problem in the 8 years I've had it. It has (in my opinion) been one of the most reliable appliances I've ever owned. And, I have a family of 8.

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How do i fix a F02 error for a whirlpool duet ht


Take the service panel off and look for the tech sheet behind it. It give explanation of error and remedy.
themobilian_2941.jpg

Aug 29, 2011 | Whirlpool Duet Sport HT WFW8400TE Washer

Tip

THANK YOU !!!!! and thanks to my 15 yr mechanically inclined son...he did do...


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F02” error code.

“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. Check the drain hose to make sure it is not kinked or clogged.
  2. Check the electrical connections to the pump and ensure the pump is running.
  3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

on Aug 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Duet GHW9150P Front Load Washer: My whirlpool duet ht washer shows an L20 error mes...


L20 is not a valid error code.

Unplug for 40 minutes and re-try.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

May 17, 2010 | Whirlpool Duet GHW9150P Front Load Washer

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Duet Sport HT WFW8400TE Washer: hello i have a whirlpool duet we originally had an...


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I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

May 16, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

I am getting an f/33 error message on my whirlpool duet washer how do i fix it


The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.

http://media.fotki.com/1_p,stwwfrggtqfbrbbxgtqsskgwtqkq,vi/wgtbwqwssxsbwkbdtfwxrbfbddwwf/1/1303472/5961857/image9159087223444281043img-or.jpg

Remember to disconnect power to the washer before attempting access.

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Apr 26, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

Whirlpool duet sport washer will not rinse or drain, the last load said s5 after but now it wont rinse or drain. please help!!


It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!@#$%^&*

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1 Answer

My Whirlpool Duet HT washer starts by itself


It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question&*%*^

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Whirlpool ht duet still getting F dl error


DL= Door Lock Error
A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times
before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and
Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

if you have done all the abovet the CCU must be bad

Aug 28, 2008 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

1 Answer

Door reversal for Whirlpool Duet


there is no reversing the door on the washer. the door on the dryer can be reversed and with the execption of a few of the earlier models no kit is required(even then was just a trim kit). is switching theposition of the 2 appliances an option?? as far as wsher vibrating through house heres a new product receiving great response http://www.keshakeaway.com/servlet/StoreFront

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