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Hello Tina Kaha - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
It sounds as if your water valve is either clogged or the solenoid is stuck and not letting any water in. Here is a checklist of things you should do to help isolate the problem: 1) check to make sure the water is on 2) turn the water off and remove the water lines and verify that both the lines and the screens on the valve are clear of debris, calcium, etc. 3) take the top off the machine where you can actually see the valve, turn the machine on and see if the vavle is the humming noise that you are hearing. If so and no water is coming out then the valve is bad.
There should be a tech sheet located underneath the control panel that has the procedure for putting the machine in "diagnostic mode" and you can easily run the water pump by itself. Listen for a "hum" sound- If you hear a hum instead of a running water pump, then something is keeping that pump from turning for sure.
If this is the case, then you would need to check your water pump. It is located underneath the machine in the right front corner (as viewed from the front of the machine) There is a black plastic external cooling fan impeller that you can spin with your finger (of course unplug the machine first) and see if the pump spins freely. You should also examine the pump for signs of leakage or corrosion. You may simply have an object that was left in someone's pocket that has become lodged in the pump. Pump removal requires no tools, however you need to first bail out as much of the remaining water in the wash tub as possible.
is the humming comming from the motror trying to run or is it just a humming sound if the machine has washed correctly upto that point then check water pump for faults and or blockage machine will not advance if water trapped in machine the humming sound could be the water pump either free spinning indicating a blockage or humming as it is trying to run indicating a faulty pump
NEVER OPEN MACHINE CASE WHILST STILL CONNECTED TO MAIN POWER SUPPLY
The motor is not starting this is the humming noise not a good sound, try it in spin to see if the motor runs in this direction. You may have a motor issue because of the water leaking on the motor?
Now that you have the front panel removed you can look for leaks, you will need a flash lite, start a cycle on the small setting and look for where the water is coming from. If it is coming from the center of the tub above an aluminum case which is the transmission you need a tub seal, if the water is coming from somewhere else it could be a pump, or hose, or ?