I have the same problem on mine so I was doing some internet research. Your crock pot is on the recall list. Go to www.rivalrecall.com and register for a new base. Your cord will have a date stamped on it. If it is between 0199 and 1802 (1st week of 1999 through the 18th week of 2002) Rival will replace your base.
Practically all the handles on Rival crockpots that are sold are defective. Customers are being...
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Practically all the handles on Rival crockpots that are sold are defective. Customers are being ripped off as the Rival company will not replace defective handles, instead they charge for the whole lid replacement. What can a customer do get this problem resolved. Can the Better Business Bureau help? We have had 3 handles replaced already.
The lid shattered after cooking all day! I would like to find a replacement for this since I had...
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The lid shattered after cooking all day! I would like to find a replacement for this since I had borrowed the crockpot.
This isn't a request for assistance. Rather it's a fix-it solution that is working for me with my...
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This isn't a request for assistance. Rather it's a fix-it solution that is working for me with my Rival Crockpot because one of the rubber feet broke off. Several people discussed the need to find a replacement for the rubber feet but were not able to find any parts. As I was unable to find a replacement part myself, I came up with the following solution. At a local electronics store, I purchased a package of ''Dantona Button Bumpers'', Part No. BTN-407P (Fits hole size 1/4'' *Panel thickness 1/16'') (The 407P means ''Packaged'' & a pack of 8 was $2.00) I replaced all 3 feet & have used the crockpot once. The rubber button bumpers did not melt after more than 8 hours of cooking time. I found this site that you can access as a pdf file - it's a catalog page from Dantona. You'll have to manually enter the website to access the page. [PDF] D-Catalog Section 8 File Format: PDF/Adobe Acrobat - View as HTML ALKALINE. 146. BUMPERS & GROMMETS. Bumpers-Button. Bumpers-Stern. Bumpers-Machine Screw. (Male & Female). Bumpers-Recessed. << Previous Page | Next Page >> www.dantona.com/pdf_handbook/page_146.pdf