Question about Creative Labs Zen Neeon MP3 Player

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Zen v conection problem

My computer does not see the player? It is brand new, I have loaded all the software. Restarted my computer and connected the zen. The software tells me it does not detect the player???
Thank you in advance for your time.
Baz

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Oh ur ang Angel RichardM69!!! I got my Creative Zen Neeeo2 powered up! It's just the RESET hole that mattered! I got so tensed yest dat i didn't think about that! Your a Genuis!!!! Cheers!!!!

Posted on Jan 22, 2009

  • Joschephine Jan 22, 2009

    Oh ur an Angel RichardM69!!! I got my Creative Zen Neeeo2 powered up! It's just the RESET hole that mattered! I got so tensed yest dat i didn't think about that! Your a Genuis!!!! Cheers!!!!

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OK ALL IS WELL JUST..Allow unit to run dead.recharge battery.turn on and push reset(smallpaper clip in reset hole).turn off and back on .should now work.if notformat and download new soft ware athttp://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69

Posted on Dec 18, 2008

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