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The touch on the screen works as a seperate component from the screen itself. Either the lower portion is damaged and has to be replaced, or it is wet and can't sence touch as a result. The one may get better in time if the components don't corrode, the other is probably not resolvable...
Hi, i just got myself one of these phones recently and i'm still getting used to hit
Here is how you change your SMS ringtone
Go to PROFILES
You will then see a list starting with Blackberry Messenger Alert and Blackberry Messenger New Message etc etc
Scroll down to SMS
Then you will see all the options you can change
Scroll down to the Ring Tone and highlight the name of the tone
Now you can select from any tone that you have put on the phone or any pre-loaded tone
If you want a pre-loaded tone they are all on this page
If you want one of your own loaded tone select browse
You will then have a choice of two...select Media cards where your own ringtones should be
Press touchpad and you can select any tone from there
Once selected it will bring you back to another screen which you then need to press the back button(right of the touchpad)
Then all you have to do is SAVE
First try to reset the setting. If resetting wont work, then your touchpad is faulty. Another way is to press the power button to go into standby mode. and turn it up again. see if the touch is responding. Else, reset the entire setting, just like formatting it and restoring to the previous version. If all fails, then you're doom. you'll need a new touchscreen.
Do note that Iphone comes with LCD and touchpad. these are two diff things. You might need to replace it.
Comment posted on Jan 08, 2009
I looked on another site and it was suggested I take out the sim card and underneath is a tiny black switch (lump of black plastic the size of a pin head) this was sticking out and not flush to the rim so I pushed this in. Although it did not work straight away, after turning the phone on and off and taking out the sim card and blowing on it. After replacing the sim,battery and cover and then it worked???? The touch pad now works!!
As a default setting on the KG800, the phone automatically locks due to its touch screen sensitivity. If it doesn't work with the slide closed, try opening it, going into Settings, then Security, then touchpad lock, and set it on off. If that doesn't work, I'm out of ideas. Sorry. It's a great phone with nice features and all, but I've gotta tell you, I'm getting pretty sick of all its problems. If there's anything else I can attempt to help you with, my email is: Bittersweetindulgences@gmail.com