I have a Dell Axim X5. I don't remember when I bought it, but it was when Dell first came out with them. My issue is that when I touch the screen with the stylus, many times nothing happens. Other times it does ok, but then after about 30 secs of using it, the screen acts up again. I have tried a soft reset and even a hard reset. After both the screen is fine for a few minutes, but then starts acting up again. I have realigned the screen. It helped for a bit, but not long. I have not dropped it and I used to use a screen protector. I took it off when it was acting up. I thought it might be the protector, but it continued to act up.
Mine had a similar problem years ago. It got worse as time went on. I found the digitizer repair cleared the problem. It involves opening the PDA and placing a piece of celephane tape over the ribbon cable to the screen. A small hole is burned in the cable. Look that up and give it a try. what have you got to lose.
I have seen this before. It may or may not be the same problem but sometimes a crack can form in the digitizer (touch screen part of the display). The only way to fix it is to replace it. You can find them on-line or on ebay.
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Holding down the record button on these units turns the backlight on and off, since this is hardware controlled you should try this first.
If you've performed a hard reset and held down record then this is most likely a physical fault, check with Dell to find out your warranty status and find out about the availability of replacement parts.
It is a knows issue for the backup battery not to take charge once they reache 0%. The backup battery is a pretty crappy NiCD cell. As the job it is supposed to do is pretty important I recomand to have it changed. For most PDA's this is a standard 3V battery. You should have your pda dissasembled and either have the battery manually charged (to see if the PDA can handle it later) or simply have it changed. This shouldn't be an expensive repair. For more info, feel free to reply. Good luck.
Chances are there is a flash update on Dell's support site http:\\support.dell.com that will take care of this issue.
Hope that helps!
A Soft reset will only minimize and temporarily suspend any running programs on your Axim.
If you are experiencing issues that require you to perform a Hard reset, refer to Dell Knowledge Base Article: