Follow these steps to perform a partial reset of the product:
>Disconnect the power cord from the back of the product.
>Press and hold # and 3 .
>While holding the # and 3 buttons down, reconnect the power cord to the back of the product.
>Try the job again
If the problem persists please visit the link below:
Automatic Document Feeder (ADF) Does Not Pick Up Paper
and follow the troubleshooting steps.
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