Question about Whirlpool Duet GHW9150P Front Load Washer
Okay...the following link explains the "F11" error code along with troubleshooting advice.
First and foremost, UNPLUG the washer for at least 30 minutes BEFORE assuming you have a failed component. The 30 minute interval is recommended by the manufacturer to reset the computer. In many cases you could have a momentary glitch that just needs reset.
If resetting the computer does not work, the easiest way to determine a CCU failure is to eliminate all the other possible related problems, first. Check all the wiring, check the motor windings, and check the motor control unit. If everything else checks good, more than likely you have a failed CCU. Unfortunately, the CCU is non-serviceable and will require replacement. There is a tech sheet inside your washer behind the lower panel under the door that explains all the error codes and gives drawings showing the connector placement on the CCU. It is usually affixed to the back of the lower panel, or along one of the interior cabinet walls.
If you need to purchase a new one searspartdirect.com carries the part. Just type in your complete model number and a replacement CCU can be located under the "Control Panel Parts" heading as item number 15 (part #8182695R).
To replace the CCU, follow these steps:
1. Leave the washer UNPLUGGED & remove the top panel of the washer, by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, then lift off. The CCU is located in the middle, directly behind, and slightly above, the wash tub.
2. Swap all the connectors from the old CCU to the new one. The easiest way I have found to do this is to hold the new CCU in hand and swap the connectors one by one. Use care when handling the connector plugs and wires, they are fragile. There is enough enough slack to do this, but just barely.
3. Once the connectors are all moved to the new CCU, unmount the old unit and insert the new one. There are three tabbed clips that hold the CCU in place along the top. Just use a screwdriver and gently pry up to remove.
4. Insert new CCU (complete with connected wires) by snapping it in place in the mounting bracket.
NOTE: Another method of ensuring all the connectors are placed correctly, is to label each connector with tape or take a good clear photo using a digital camera.
I hope all this information helps you. Let me know if you require additonal assistance. Hopefully, you won't have to go the route of replacing parts.
Posted on Aug 31, 2008
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Posted on Jan 02, 2017
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