Question about Creative Labs WebCam Live!

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Frozen picture Our creative webcam works fine with all but one contact. When we link up via Skype all they can see is a frozen picture (still image) of us. Its always the first image so cahanges if we disconect and call back. We can see them moving etc and all is OK our end. Could it be our camera? A problem with Skype? Their camera (although they say it works fine with their other contacts. Any help would be welcome.

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  • fudge7000 Feb 06, 2009

    I have the same problem but the other way round, all my boyfriend can see is a still of the first frame of me, but other people can see moving images of me, any ideas?

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From what you describe the issue is from the other persons computer.

Posted on Sep 01, 2008

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1 Answer

I have a Logitech webcam 500 Problem: Does not show image, in Skype it shows "try closing other programs"


open skype click tools options select video settings make sure you have a tick in the anyone circle and people in my contact list
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I Have a creative web cam Pro which was working for qiet some time and suddenly stopped working on skype


Recheck your settings
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

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My webcam doesnt work with skype


Check you have the latest driver - faults likes this are usually patched until a new driver is issued
Access Device Manager from the Control Panel and expand the Imaging folder.
Right click on your webcam text and update driver - select internet when prompted.
If you have the latest driver - check the Creative website and Skype for any forums that show similar problems

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No picture


Test your webcam here using different software to yours
http://www.testmycam.com/
Click 'Allow' in the top window and see if your webcam is working in the left hand panel.

If it works you know you have a software problem

Open the 'Imaging' folder in Device Manager and see if an updated driver is available by right clicking on the text of your webcam and selecting 'Update Driver' use internet when prompted.

If that fails, uninstall the creative software from the Control Panel and go into C drive Start > Computer >> Local Disk (C) >> Program files - confirm the Creative folder is gone
Restart computer
Download the latest software from Creative
http://support.creative.com/Products/Products.aspx?catid=218

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Mikomi dc-7120 webcam on Skype


Problem solved:
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I have a Mac powerbook G4, and am trying to use skype with a creative notebook web cam. Skype does not recognise any camera in my skype video preferences. Any ideas?


Have you been able to work with your creative notebook web cam in any other function on your Mac
Powerbook G4? Probably not. PC cameras are not usually interchangeable with Mac Cameras for
what should be obvious reasons of platform, chipset, OS and IO diversity.

Here's your solution:
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Hi how case Rule question is very easy, you can just copy the image through a mouse and send the picture across the adhesive in skype ( Copy and paste the picture )

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