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Missing Turntable Piece

I'm looking for that small plastic piece that fits under the glass plate into the grooves so the plate will turn. It fits into a slotted piece that is permanently connected to the microwave. Can I buy just this part? If so, where? What is it actually called? Thank you for whatever assistance you can provide.

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  • jfc15 Aug 31, 2008

    The Microwave is an Emerson mw8168b...

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Here is a link to a parts supplier and you can pick and choose which components you want.. http://www.repairclinic.com/SmartSearch/SmartSearch.aspx

Hope this helps..

Posted on Sep 01, 2008

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The turntable motor in the microwave oven needs to be replaced.

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Hi, Your problem lies with one or both areas. If you remove the glass turn table, you'll see a plastic grooved driver that goes thru the floor. See if you can lift up and remove it. Does it look broken? If not, there is a drive motor underneath that drives this plastic piece which turns the turntable. You'll need the model number to take to your local parts house for replacements. Hope this helps.

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I have the CWM 100 - the microwave is only about 1-1/2 years old. It runs, but the glass turntable no longer turns. No matter what we've tried, removing the glass plate, cleaning the wheels of the...


Check to make sure the Spindle that the plastic piece fits on is turning when the oven is on.
If the spindle turns, your problem is either the plastic wheel adapter is worn or not making proper contact with the spindle. You can replace th e adapter by going to Cuisinart.com.
If the Spindle is not turning, you can go to Cuisinart.com and find the nearest repair facility.

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My turntable quit turning, I looked in and found a what appears to be a piece of what looks like glass that acts as a shaft between the motor and the turntable was broken. I cant find the part or any...


If you are talking about the little piece that the center of the tray sits on (not the carousel ring), its called the coupler. Its actually made of plastic on all the microwave ovens I've ever worked on. I've never seen one made of glass. It connects to the turn table motor shaft. If you post back with a complete model number, I may be able to assist you in locating a part number.

If the coupler is not physically broken, you may be identifying the wrong part as your problem. The turntable is driven by a small motor which is mounted under the bottom panel of the oven. The coupler is mounted to the shaft of the motor and the glass tray sits on the coupler.

Post back and let me know if you need a coupler, or if your motor isn't turning. You can tell by removing the glass tray and pulling straight up on the coupler. It should come off the motor shaft in one piece. If its not broken, your motor probably needs replaced.

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Go to repairclinic.com and type in your model number. I suspect you may be talking about item 1063610, Turntable Coupler. You may also try searspartsdirect.com. If this isn't the part you need, please post back and provide more information, so that I may assist you better. I hope this helps.

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If you're referring to the roller wheel assembly, the part number is 5889W2A011A.

You can order this from www.microwaveglasstrays.com

or call toll free 1-877-894-0035

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That would be the turntable coupler.

Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

Goldstar 1310W built in


The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.

It sounds like maybe your turntable support is missing?

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I have the wheel you're looking for. We are tossing a broken Emerson MW8168B but I'll hold the turntable support for you if you want it. Let me know.

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Either the coupler or the turntable support is bad.

You can find an exploded view by entering your FULL model number (3 digits, a dot, then 8 digits) here: http://www3.sears.com (the 3 is correct)

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