Bosch AquaStar Indoor Natural Gas Tankless Water Heater with Vent Hood #125 Logo
Posted on Jul 28, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Pilot light would not light but i could hear and smell gas coming out of pilot valve so i took off cover and cleaned it. It still would not light with the ignitor button so I did it manually and there is a large flame constant until i release the pilot button at which point it goes out.

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 129 Answers
  • Posted on Jul 28, 2011
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Jul 23, 2011
Answers
129
Questions
2
Helped
46377
Points
377

Sounds like the thermocouple:
The thermocouple is a safety device that turns off the gas if there is no pilot light. If you look closely at the burning pilot light, there is a small metal tube that sits directly in the flame, with wires that lead back to the gas valve. The thermocouple generates a small amount of electrical current when heated by the flame. This current keeps the gas safety valve open. If the pilot light gets blown out, the current stops and the gas valve closes. When you light the pilot light, you hold down the over-ride button for about 30 seconds. This allows the gas to flow long enough to heat up the thermocouple and generate current and then you can release the over-ride button and gas will continue to flow. If the thermocouple is defective, then as soon as you release the over-ride button, since there is no electrical current, the gas will stop flowing and the pilot light will go out.

This is a pretty common failure on water heaters and furnaces. Replacement of the thermocouple is fairly simple if you are the handyman type. If not, the thermocouple is a cheap part -- about $10 bucks, but the service call may run you $100 or so. Before you call a serviceman, get all of the brand and model information from the information plate on the heater so he can bring the proper replacement part. And sorry for your trouble. hope this helps:)

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Rheem rp4036m

Under the gas valve is a removable panel. On models of that era there should also be a second panel behind the first. remove both.

the pilot light should be clearly visible.

If no pilot, turn the gas valve to OFF. wait 60 seconds. locate the tubes from the gas valve to the pilot location. turn the valve to pilot, and with a long match or grill lighter lit, place flame at the pilot location and press down on the pilot button beside the main valve.

pilot should light. If not shut off the gas and call a technician. If yes, hold the pilot button for 60 seconds, then slowly release. Pilot should stay lit. If not, shut off gas and replace thermocouple, start relight sequence over. If pilot stays lit, replace inner cover and adjust temp to 120 deg. If heater fires up, replace outer cover. Done.

If heater does not light, replace gas valve or entire unit. Water heaters have a limited life expectancy, and if my recollection is correct your unit is 10yrs past warranty.
0helpful
1answer

How to light pilot

Assuming it is not an electric spark, but is really the type with a real pilot light:
Move the gas control on the water heater to PILOT
Push the valve handle on the gas controller down to start the gas flowing to the pilot.
Using a match, light the gas at the pilot while holding the gas controller valve handle down.
Keep the gas valve handle depressed for 30 seconds after lighting.
Release the gas controller vale handle - the pilot should remain lit. If not, repeat lighting one more time
Once the pilot remains lit, turn the gas controller valve to On - this should cause the main flame to come on.

NOTE: DO NOT LIGHT A MATCH IF YOU SMELL A HEAVY CONCENTRATION OF GAS - CALL A SERVICEMAN AND VACATE THE AREA
0helpful
1answer

A.O. Smith ProMax Plus GVR 50 101 Safety Question

You need to inspect and clean the air intake located on bottom of unit. Get more fresh air to the water heater and see if problem continues.
http://waterheatertimer.org/images/Flame-trap-inspection-325.jpg
http://waterheatertimer.org/images/State-select-air-intake-400.jpg

Instructions for lighting the unit are located on front of water heater.
Other possible causes include: bad gas control valve, dirty combustion parts, reverse draft down the stack (caused by wind and opening door inside closed utility room), low gas pressure, air in gas line, etc.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html

Propane gas is heavier than air. So if you have a gas leak, then smell close to floor. Leave house immediately if you smell gas. Install a gas detector close to floor level near gas appliances.
Most water heaters today are extremely safe, because we experimented on prior generations of people, who then passed along their experience.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Pilot is hard to light and when it does,it will go out when you turn it to the on position it goes out. I took bottom cover off and blew the screen out but still goes out. It looks like it is starving for...

If pilot flame is weak, the burner parts and pilot tube may need to be cleaned.
Other causes can be bad venting, negative air pressure, low gas pressure, air in gas line, bad gas control valve thermostat, damaged burner parts from exposure to chemicals, etc.

Open following links for troubleshoot resources, including service manuals and illustrations:
http://waterheatertimer.org/pdf/Pilot-outage-troubleshooting.pdf
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Add a comment for more help.

Take a moment and rate answer for accuracy:
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

I have. A 40 gal. 40,0000 btu natural gas , how do u lite the pilot light

Access is at the bottom of the water heater. There is a little cover you will have to take off. Look for the gas valve. (its where the gas will come in to the water heater) Follow the two lines that come off he bottom of the valve. They will lead you to the burner (big line) and the pilot(smaller line). The pilot is what you are looking for.
1. locate the pilot (it will be 8" or so in to the water heater)(right next to the burner)
2. Turn knob on top of gas valve to "pilot"
3. Push down the knob on top of the valve that you just turned to "pilot" or there may be a lever right next to the knob on some models
4.with a long fireplace match or bar b que lighter, while holding the knob down, reach your lighter to the pilot assembly. you may smell a little gas.
5. The pilot will light, do not let go of the knob for 30-45 seconds
6. After a few seconds let go of the knob and turn it to "on"
7. Check your thermostat make sure it is not on "vacation" and turn it up to see if the burner ignites.
You are ready for hot water if all works. Hope this helps you, have a good day.
0helpful
1answer

Can't get the pilot light to start

Is this the newer style with closed combustion chamber. If so I would check to make sure that spark ignitor is working. If not it will need replaced. If ignitor is workingthen loosen compression nut on line to pilot and temporarily depress button on gas valve to make sure you have gas at that point.If you have gas there and tighten compression nut to pilot back up and it still won't light then you will need to remove screws that hold cover on burner compartment.Shut off valve to gas supply and remove gas line from gas valve remove pilot and thermocouple lines. Slide burner out ofcompartment and clean it .Remove nut from bottom of pilot assembly and clean out pilot orifice. Blow through pilot line to make sure it's all clear
Reassemble everthing using teflon tape or pipe joint compound as needed.Turn gas supply valve on and check for leaks.Set gas valve control to pilot and depress pilot button and hold. While you are holding button done push spark ignitor every few seconds until it lights. thank you and good luck
1helpful
1answer

Can not get pilot to lite was working fine had to turn off gas will I changed out some water pipe went to relite and could not get pilot to lite

I would first make absolutly sure that I had all air bleed out of gas line to water heater. If you are trying to bleed air out thru pilot assembly this can take a long time because the opening in pilot orifice is very small. To speed up process if you have a union close to unit or flex connector,you can slightly loosen fitting till you can hear a little hiss of escaping air/gas. When you first smell gas immedieatly tighten fitting. Before you do this make sure there are no standing piloy lights or other sources of flame in the vicinity. When you smell gas and tighten fitting back up try to relight pilot to water heater.If you still can't get pilot to light I would remove pilot line from gas valve and burner. Check to see if you can blow thru it, visually inspect pilot orifice, and if blocked I would get a orifice cleaning tool from hardware or welding supply store. Be careful to select the right size for your orifice and clean it. Reinstall and try to light pilot again.Hope this helps. Thanks
0helpful
2answers

AFTER LIGHTING MY RICHMOND 6G40-36F1 WATER HEATER IT LIGHT FOR A FEW SECONDS AND THE FLAME AND THE PILOT LIGHT GOES OUT. WHAT CAUSE THIS TO HAPPEN?

There is air in the gas line. The best way to get the air out, is with the gas on, loosen the nut that attaches to the gas valve and make sure you can smell a little gas, then reattach the gas line, making sure everything is tight, and then relight the pilot making sure to hold the pilot light button down for at least 1 minute. Please rate
4helpful
2answers

My pilot light will light, but will not stay lit? I have a gas whirpool water heater aprox 1 1/2 years old.Thisis the first time we have encountered any problems with our appliance.

Once the flame has struck it heats up a thermocouple that in turn holds the gas valve open

It is a safety measure in case the flame blows out and the gas keeps on coming.

Sometimes the end of the thermocouple gets dirty and a scrub with a fine emery board does the trick

If not it is a new part (They are not that expensive)
Not finding what you are looking for?

264 views

Ask a Question

Usually answered in minutes!

Top Bosch Water Heaters Experts

john h

Level 3 Expert

29494 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Bosch Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...