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You have to contact your cell phone carrier to get your PUK (personal unblocking key), as each handset has a different code. Once you get the PUK code the carrier should be able to explain how to reset the SIM card.
hello there....well its quite simple...there is nothing wrong with your phone ...its your SIM... if it is asking for a PUK (Personal Unblocking Key) code...call your subscriber and ask them for PUK code,entering this code will reset your sim
if u keep entering wrong your sim will be damaged so call them
If the error message is saying sim damaged call them and ask for a "sim replacement" you will get a new sim while you will retain the same number ,however you will lose the phone numbers and other data stored in sim,this can be free but it depends on the company and how 'customer friendly they are
Hope this help Cheers