Question about HP Photosmart C6280 Printer

1 Answer

Scanning a document

I want to scan a document to my computer but my Scan Menu has only 2 options: 1) Scan and Reprint
2) Scan to memory card

Please HELP....Thank You!

Posted by on

  • 2 more comments 
  • uura Sep 01, 2008

    Thank you a bundle for helping me..... I was able to successfully scan the document and in fact, e-mail it to a recipient. You are the best! TXs much!!! Sincerely, uura

  • chrisf143 Sep 03, 2008

    I want to save a scan document to my computer. it keeps reading "Theres no computer connected."How can I solve this issue?

  • st1led Oct 04, 2008

    same problem here, but that posted solution didn't seem to work.

  • Anonymous Oct 13, 2008

    Hi,  I have the same problem, but I have a mac, can someone help me?  Thank you

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  • Contributor
  • 40 Answers

I would like to know if you did completely install the printer software of this printer.if you did kindly locate the icon HP SOLUTION center,go to settings>>scan setting>>san to set-up>>restore to defaults.kindly check now if the front panel destination list has generated the options then click apply and OKAY.try to press now the scan button of the printer is the scan options are generated...

send feedback for further troubleshooting solution..

Posted on Aug 31, 2008

  • neil  delmonte
    neil delmonte Sep 01, 2008

    thank you UURA...

  • neil  delmonte
    neil delmonte Sep 04, 2008

    chris,



    may i know how is your printer connected to the PC and the printer can print from pc??



    send me feedback for furthere troubleshooting...

×

3 Suggested Answers

professor_sc
  • 180 Answers

SOURCE: My Photosmart C5200 All in

If you have installed the printer software properly into your computer then you will have the option for scan to computer. Try checking your computer if you really have installed the printer software. If you have installed the printer software you would either have hp solution center or hp director. If you have any of these two try opening this program and try to scan. If you have error messages please put a reply on this. Or send me an email professor_scooby_doo@yahoo.com

Posted on Nov 29, 2008

rakeshpramod
  • 234 Answers

SOURCE: MY HP PHOTOSMART DOES NOT GIVE OPTION TO SCAN TO PC

First make sure that the software is sucessfully installed in you computer and then try the steps metioned bellow.
Go To My computer>C:\Drive\windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive\windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:\Drive\Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Posted on Dec 21, 2008

  • 1 Answer

SOURCE: wanting to scan from scanner to computer

this happened to me too. i don't know how to fix it on the printer, but i scanned it through the computer. i went into the hp solution center, went to the scanning section, and told the printer to scan it from the computer. it worked fine. that way you don't have to save it to a memory card or anything. they went to the same folder all my other scans go to.

Posted on Apr 25, 2009

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First make sure that the software is sucessfully installed in you computer and then try the steps metioned bellow.
Go To My computer>C:\Drive\windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive\windows>system32
Copy hpzinw12
minimize this window

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Now you will see two new files in Startup
Now go to My Computer>C:\Drive\Program Files>HP>Digital Imaging>bin>
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close this window
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Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

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Try ths:
This happens mainly when you try to scan from the printer ;
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