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Just purchased a new HP Pavillion dv6000 laptop and i am having problems installing my HP wireless printer, HP photosmart 2575. My install disc is only for windows XP. The new laptop is microsoft vista premium installed how do i install my printer.

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There are various models of the 2575, go to the below link, choose it then choose Vista, not Vista 64
http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&tool=&query=photosmart+2575

Posted on Aug 31, 2008

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When I turn on my HP Pavillion dv6000 it starts up but when it gets to the screen where you type in your password its black with the cursor on it.


marissalynn5, use the Restoration Disk, and choose Non-Destructive Installation when asked. (Repair)

If you do Not have the Restoration Disk (CD);

In the USA the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship. $24 for a 2 to 3 day ship.

Call HP Support's toll-free phone number 1-800-474-6836.
24 hours a day, 7 days a week.

Tell the representative that you need the Restoration Disk.
The representative may ask for the Product Number, or the Serial Number.

This is on the Bottom of the laptop in the white Service Tag.
P/N = Product Number
S/N = Serial Number

Turn the laptop on, install the disk in the DVD optical drive, close the drive tray. Perform the above.

If you are not in the USA, here is HP Support Worldwide contact information,

http://welcome.hp.com/country/us/en/wwcontact_us.html

[ If I may. If you are not in the USA, and obtain the Restoration Disk, may I ask how support treated you, and the cost of shipping of the disk? Was the disk free? ]

If using the Restoration Disk does not cure the problem, then I have bad news.

The HP Pavilion dv2000 series, Pavilion dv6000 series, and dv9000 series, have an inherent problem with the graphics chip.

This video explains the problem, and the repair, and possible warranty work by HP,

http://www.youtube.com/watch?v=bnkQNmKauEc

Dec 02, 2010 | PC Desktops

1 Answer

I need a disc for my d1500 printer i am also having problem with loading my hp photosmart d7560 and my pc hp pavilion a610n


Uninstall the printer, and go to HP and get the latest software (for free) and follow the install directions exactly, specifically do not plug and play.

Oct 12, 2010 | PC Desktops

1 Answer

My daughter has an hp pavillion desktop - windows xp - year 2002 - I have internet via cable company - I was trying to set her up to use wireless internet - i find no wireless capability other than...


Hello,

You would need to purchase a wireless adaptor to add to your daughter's pc. Once installed alone with the drivers/software, you should have no problem getting her connected wireless.

Good Luck
C2Solutions

Jan 21, 2010 | PC Desktops

2 Answers

No HP devices detected. HP Solutions Center will close now.


It might help to uninstall the HP devices through the Device Manager, and then restart the computer. Let the computer try to detect the HP devices and install them and the drivers needed. You might want to have any software discs handy in case you have to reinstall any software that came with the printer, etc.

Feb 12, 2009 | HP PC Desktops

1 Answer

My cd rom drive has stopped reading disc , however the dvd writer is still working okay . i have an hp pavillion dv6000 laptop..


yours is a dvd reader and writer.....(i.e)it can read both cd and dvd and write both......now due to some problems dvd reader has been failed.....now you have to give that repair.....mostly it can be repairable......otherwisw if you warranty you give that and take new one from where you have buyed it......otherwise you have to buy a new one.....no other solution for this.... i am software engineer...and i have experience.....try this.....it will work 100%.....

Sep 20, 2008 | HP PC Desktops

2 Answers

My new HP Pavilion dv6000 will not recognize my hp photosmart 7000 series printer. Help.


replace your cable,install the drivers than plug in the printer

Aug 14, 2008 | HP PC Desktops

1 Answer

Cnat install printer to laptop


no you need the drivers for it....try www.driveragent.com you will have to pay a yearly membership around 29 to use this it has drivers on it....or search deeper on www.hp.com click home and home office product solutions, click support/ drivers tab on the top of the page, software and driver download, type in your model number and choose download for vista ant there you go! http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3204464&lc=en&cc=us&dlc=en&submit.y=4&submit.x=9&lang=en&cc=us

Jun 12, 2008 | PC Desktops

1 Answer

HP PHOTOSMART C6100 SERIES DISC DONT SUPPORT VISTA


Hello
You need to install a generic version of the printer, like Photosmart generic, on devices, no suppor program for vista, call support .
until new vista driver arrive.
Good Luck

May 23, 2008 | HP PC Desktops

1 Answer

I have new Hp photosmart C4385 all in one scanner, printer, copies. The printer was initially onstalled. Working w/ wireless HP pavillion. It print & copies fine. Scan does not work. When I enter...


I had a similar problem recently... You have to actually install the scanner software. You probably only installed the print drivers, but not the scanner software. If you don't have the CD handy, go to www.hp.com/#Support. In step one select "Download drivers and software (and firmware)". In step 2 enter your model number (photosmart C4385) and then press "go". It will lead you to a page to select your operating system. Follow that link to download the entire CD (large file).

When you are installing the software, make sure to install the scanner software too.

John Lox

Apr 14, 2008 | PC Desktops

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