Question about HP DeskJet F380 All-In-One Printer

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Prin queue problem

Hello i have hp deskjet f370 all in one .when i give testpage or any other command it stuck and gives error msg in half print.i used hp printer diagnostic tool and it says print queue proble.plz tell me how can i get rid off this problem

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Disconnect printer from computer
cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot & reconnect printer (swap cables if not detected)

This will fix your problem.
Don't forget to rate my help! :-)
Thank you for using FIXYA!
Pablo

Posted on Oct 15, 2008

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If your computer has a Windows OS, you can clear the queue manually when the job will not delete it from the print queue list.

With Windows Vista or Windows 7, you will need to run the command prompt as Administrator. Click Start > All Programs > Accessories > Command Prompt (for Vista or Win7, right click here and choose Run as Administrator). At the prompt, type "net spooler stop" without the quotes followed by pressing Enter. Next type "net spooler start" (again without the quotes followed by Enter). Restart the computer then take a coffee break before trying to print again. If you don't type the start command, this reset takes even longer after the computer is restarted.

Note if you use a Fax machine with the computer, you may need to confirm that this will stop the Fax service as well.

If the problem persists, make sure that the USB cable is currently connected to both the printer and the computer. You may want to change ports and make sure that other devices work in the USB ports. (Some computers have an option to disable some USB ports.)

If you have a different OS, please add a comment with the OS on your computer. I hope this helps.

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Maybe there's some document stuck in your printqueue. Next to the systems clock (on the bottom right of your screen) there should be a small printer icon.

Doubleclick it, the printer's queue should appear. If not right click it and choose printequeue.

In the printqueue screen go to File > Cancel all (or an options similar. If the queue is empty. Try printing again. If it won't empty, restart your machine, and try emptying it again (or chech whether it's now empty)

If this doesn't work, download the driver installer from HP's site.
Use the following link:
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First select your OS though.

Let me know if this helped.

Greetings,

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