Hi, My Gateway MX3215 notebook computer no longer powers up with the AC plug. The battery was 5% and the AC plug was connected when the computer died, and it has not come back since. I have plugged in the...
Make sure you have power at the wall outlet (Dumb question, but I have to ask). If your AC power cable is detachable from the laptop transformer, make sure it is plugged in tightly. If there is a LED on the transformer, make sure it is on. If you have a voltmeter, check for DC voltage at the power supply plug where it plugs into the laptop. You should have between about 10 - 14 volts there. If you don't have a voltmeter (or multi-meter), see if you can borrow one.
If your battery was not seated properly or was worn out, then obviously it would not charge, but the laptop should still function off the power supply, so it is probably not a battery issue. If the voltage input and cable condition checks out okay, then it is probably a bad power supply.
Sep 11, 2008 |